At a Glance
- Tasks: Create unforgettable moments for customers by serving drinks and food with a smile.
- Company: Join Hungry Horse, where fun, community spirit, and great food come together.
- Benefits: Enjoy competitive pay, discounts, career growth opportunities, and mental health support.
- Why this job: Be part of a vibrant team that values your skills and fosters personal growth.
- Qualifications: A passion for service, attention to detail, and a willingness to learn are essential.
- Other info: Earn up to £1,500 for referring friends and access wages before payday!
Overview
As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Company Description
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
What we offer:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can‑do attitude and be a real team player.
Seniority level
Entry level
Employment type
Part‑time
Job function
Sales, General Business, and Management
Industries
Food and Beverage Services, Hospitality, and Retail
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Bar & Waiting Staff employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Waiting Staff
✨Tip Number 1
Show your enthusiasm for the role by visiting the pub beforehand. Familiarise yourself with the atmosphere, menu, and drink offerings. This will help you engage in meaningful conversations during the interview.
✨Tip Number 2
Network with current or former staff members if possible. They can provide insights into the team culture and what the hiring managers are looking for, giving you an edge in your application.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the staff or management. A friendly attitude and willingness to help can leave a lasting impression before you even apply.
✨Tip Number 4
Prepare to discuss your passion for hospitality during the interview. Share personal experiences where you provided excellent service or created memorable moments for customers, as this aligns with the role's focus.
We think you need these skills to ace Bar & Waiting Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles where you provided excellent service, worked in a team, or handled food and drink.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for the role. Mention why you want to work at Hungry Horse specifically and how your skills align with their values of community spirit and customer service.
Showcase Your Skills: In your application, highlight specific skills that are relevant to the Bar & Waiting Staff position, such as attention to detail, teamwork, and a positive attitude. Use examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to create memorable experiences for customers in previous roles.
✨Demonstrate Your Knowledge of Drinks
Familiarise yourself with common drinks and cocktails, as well as any specific offerings from the company. Being able to recommend drinks confidently will impress your interviewers and show that you're ready to hit the ground running.
✨Highlight Teamwork Skills
Since you'll be part of a fun and inclusive team, emphasise your ability to work well with others. Share stories that showcase your teamwork skills and how you contribute to a positive work environment.
✨Prepare for Situational Questions
Expect questions about how you'd handle various scenarios, such as dealing with difficult customers or managing busy periods. Think of examples from your past experiences that demonstrate your problem-solving abilities and calmness under pressure.