At a Glance
- Tasks: Serve drinks and food while creating memorable experiences for customers.
- Company: Join Hungry Horse, a vibrant pub chain that brings people together over great food and drinks.
- Benefits: Enjoy a competitive salary, discounts, and access to mental health support.
- Why this job: Be part of a fun, inclusive team with opportunities for growth and community engagement.
- Qualifications: A positive attitude, willingness to learn, and a passion for customer service are essential.
- Other info: Part-time role with flexible hours, perfect for students looking to gain experience.
Bar & Waiting Staff at Greene King
As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink after a long day. You’ll be joining a fun and inclusive team where you can grow and strengthen your skills and experience.
Company description
Join us at Greene King pubs, where we are a beacon for communities, with a collection of community pubs that are the heart of the local area. Our pubs host events, serve lovingly cooked food, and offer a welcoming space for a quick catch up with friends over a drink.
What you’ll get
- The chance to further your career across our well-known brands, with training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all brands.
- Free employee assistance program for mental health, well-being, financial, and legal support.
- Discount of 50% for you and 25% for your loved ones at Greene King Inns and hotels.
- Refer a friend and earn up to £1,500 when they are placed.
- Wagestream – access your wage before payday.
- Retail discounts – up to 30% off at partners and other exclusive discounts.
Responsibilities
- Provide customers with a heartfelt and memorable experience each time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks to meet specifications and customer expectations.
- Assist in greeting, serving food, and looking after customers whilst they dine with us.
- Keep the bar safe, legal, and clean; address issues quickly and safely.
What you’ll bring
- Willingness to learn and expand your skills.
- Attention to detail to ensure every pint is poured to perfection.
- Passion for giving great service and a warm welcome to every customer.
- Positive can-do attitude and strong team orientation.
Job details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Sales, General Business, and Management
- Industries: Food and Beverage Services, Hospitality, and Retail
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Bar & Waiting Staff employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Waiting Staff
✨Tip Number 1
Familiarise yourself with the menu and drink offerings at Hungry Horse. Knowing the ins and outs of what you’ll be serving can help you engage with customers and make recommendations confidently.
✨Tip Number 2
Show your enthusiasm for teamwork during any interactions. Highlighting your ability to work well with others will resonate with the inclusive team culture they promote.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Even if they are not in a bar setting, demonstrating your passion for providing excellent service can set you apart.
✨Tip Number 4
Be ready to showcase your willingness to learn and adapt. Mentioning your eagerness to develop your skills aligns perfectly with their focus on training and career progression.
We think you need these skills to ace Bar & Waiting Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles where you've provided excellent service, as this is key for the Bar & Waiting Staff position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific skills like attention to detail and teamwork, and how they align with Greene King's values.
Showcase Your Personality: In your application, let your personality shine through. Greene King values a positive attitude and a willingness to learn, so share examples of how you embody these traits.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to create memorable experiences for customers in the past.
✨Know the Menu Inside Out
Familiarise yourself with the drinks and food offerings at Greene King. Being able to recommend items confidently will impress your interviewers and show that you're serious about the role.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share stories that showcase your collaborative skills and how you contribute to a positive working environment, as this is crucial in a bar and waiting staff role.
✨Prepare for Common Interview Questions
Anticipate questions related to handling difficult customers, managing busy shifts, and ensuring cleanliness and safety. Practising your responses will help you feel more confident during the interview.