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For Companies At a Glance
- Tasks: Serve drinks and food, create memorable experiences for customers, and maintain a clean bar.
- Company: Join Hungry Horse, where community spirit meets delicious food and drink in a fun atmosphere.
- Benefits: Enjoy competitive pay, discounts, career development, and access to mental health support.
- Why this job: Be part of a vibrant team, grow your skills, and make lasting connections with customers.
- Qualifications: A positive attitude, teamwork spirit, and a passion for great service are essential.
- Other info: Earn up to £1,500 for referring friends and enjoy discounts at various retailers.
Overview
As Bar & Waiting Staff, you\’ll be key to creating unforgettable moments for customers, whether you\’re pouring a pint or recommending the perfect drink to a customer after a long day, you\’ll keep the good times flowing. You\’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Get a glimpse into a day in the life of our bar and waiting staff! In this video, you\’ll experience the pace, precision, and personality that go into delivering excellent service—from preparing drinks and taking orders to creating memorable moments for our guests.
Are you looking to jumpstart your career in the hospitality industry? Look no further than Greene King Apprenticeships! Whether you\’re interested in cheffing it up in the kitchen, pouring crazy cocktails, or leading a team to new heights – this is a unique opportunity to take your career to the next level.
Everyday Inclusion. At Greene King we’re setting the bar for Inclusion & Diversity. We are on a journey towards Everyday Inclusion where everyone feels welcome, can thrive, and truly belong.
Responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
Qualifications
- Over the age of 18.
- Happy working 15-20 hours per week; requires part‑time position 8-20 hours per week.
- Able to work evenings, weekends, bank holidays and new year.
- Can work key dates such as Mother’s Day, Father’s Day and Bank Holidays.
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can‑do attitude and be a real team player.
Benefits
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well‑known brands.
- Discount of 33% for you and 15% for your loved ones on all of our brands.
- Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
- Refer a friend – you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – receive up to 30% off at Superdrug, exclusive discounts with Three Mobile and many more.
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Bar & Waiting Staff employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Waiting Staff
✨Tip Number 1
Familiarise yourself with the menu and drink offerings at Hungry Horse. Knowing the ins and outs of what you’ll be serving will help you make recommendations that impress customers and show your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have before the interview. Whether it’s a phone call or a casual chat, demonstrating a warm and welcoming attitude can set you apart from other candidates.
✨Tip Number 3
Research the community initiatives that Hungry Horse supports. Being able to discuss these during your application process shows that you align with their values and are genuinely interested in being part of the team.
✨Tip Number 4
Prepare to discuss your teamwork experiences. Since this role is all about collaboration, sharing examples of how you've worked well in a team will demonstrate that you’re a great fit for their fun and inclusive environment.
We think you need these skills to ace Bar & Waiting Staff
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of Bar & Waiting Staff. Familiarise yourself with the key tasks such as providing excellent customer service, pouring drinks, and maintaining a clean bar area.
Tailor Your CV: Highlight relevant experience in hospitality or customer service on your CV. Use specific examples that demonstrate your ability to create memorable experiences for customers and your teamwork skills.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention why you want to work at Hungry Horse and how your values align with their community spirit and customer focus.
Showcase Your Personality: In your application, let your personality shine through. Since the role involves interacting with customers, convey your positive attitude and enthusiasm for providing great service.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to create memorable experiences for customers in the past.
✨Know the Menu Inside Out
Familiarise yourself with the drinks and food offerings at Hungry Horse. Be prepared to discuss your favourite items and suggest pairings, as this will demonstrate your knowledge and ability to recommend to customers.
✨Emphasise Teamwork
Highlight your ability to work well in a team. Share experiences where you collaborated with others to achieve a common goal, as this role requires a strong team player to keep the good times flowing.
✨Demonstrate Attention to Detail
Discuss your approach to ensuring quality and safety in a busy environment. Mention any previous experience where attention to detail was crucial, such as pouring drinks or serving food, to show you understand the importance of these aspects.