At a Glance
- Tasks: Serve drinks, recommend menu items, and create memorable experiences for customers.
- Company: Join Hungry Horse, a vibrant pub chain that brings people together over food and fun.
- Benefits: Enjoy competitive pay, discounts, career growth opportunities, and mental health support.
- Why this job: Be part of a fun, inclusive team while developing your skills in a lively environment.
- Qualifications: No experience needed; just bring a positive attitude and a willingness to learn.
- Other info: Flexible part-time hours perfect for students looking to earn while having fun.
Company Description
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
Job Description
As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Qualifications
As a member of our Bar & Waiting Staff, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interesting in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
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Bar & Waiting Staff employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Waiting Staff
✨Tip Number 1
Familiarise yourself with Greene King's values and the atmosphere of Hungry Horse. Understanding their community spirit and customer focus will help you connect better during any informal chats or interviews.
✨Tip Number 2
Showcase your passion for hospitality by sharing personal experiences where you've provided excellent service. This could be a great conversation starter and demonstrate your suitability for the Bar & Waiting Staff role.
✨Tip Number 3
Network with current or former employees of Greene King. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your teamwork skills and how you handle busy environments. The role requires a positive attitude and the ability to thrive under pressure, so think of examples that highlight these traits.
We think you need these skills to ace Bar & Waiting Staff
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greene King is looking for in a Bar & Waiting Staff member. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the role. Emphasise your ability to provide excellent customer service, work as part of a team, and handle busy environments.
Craft a Personal Statement: Write a personal statement that showcases your passion for hospitality and your eagerness to learn. Mention specific examples of how you've provided great service in the past or how you enjoy working in a team.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to create memorable experiences for customers in the past.
✨Know the Menu Inside Out
Familiarise yourself with the drinks and food offerings at Greene King. Being able to recommend items confidently will impress your interviewers and show that you're serious about the role.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share stories that showcase your collaborative skills and how you contribute to a positive working environment, as this is crucial in a bar and waiting staff role.
✨Prepare for Common Interview Questions
Anticipate questions related to handling difficult customers or busy shifts. Prepare thoughtful responses that reflect your problem-solving skills and ability to stay calm under pressure.