At a Glance
- Tasks: Serve drinks, recommend options, and create memorable experiences for customers.
- Company: Join Greene King pubs, the heart of local communities, known for great food and events.
- Benefits: Enjoy competitive pay, discounts, career growth opportunities, and mental health support.
- Other info: Earn up to £1,500 for referring friends and access wages before payday.
- Why this job: Be part of a fun, inclusive team while developing skills in a vibrant environment.
- Qualifications: A passion for service, attention to detail, and a willingness to learn are essential.
As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Company Description
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Enhanced, family-friendly maternity and paternity policies
- Menopause Friendly Employer
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Qualifications
As a member of our Bar & Waiting Staff, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can‑do attitude and be a real team player.
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Bar & Waiting Staff employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Waiting Staff
✨Tip Number 1
Familiarise yourself with the drinks menu and food offerings at Greene King pubs. Being knowledgeable about what you’re serving will help you make recommendations that impress customers and show your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have, whether in person or over the phone. A friendly and approachable attitude can set you apart from other candidates and demonstrate your fit for the team.
✨Tip Number 3
Highlight any previous experience in hospitality or customer-facing roles when networking or speaking to current staff. This can help you build connections and get insider tips on what the team values most in a candidate.
✨Tip Number 4
Visit a Greene King pub before applying to get a feel for the atmosphere and culture. Engaging with staff and customers can provide valuable insights and help you tailor your approach when you apply through our website.
We think you need these skills to ace Bar & Waiting Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles where you provided excellent service, as this is key for the Bar & Waiting Staff position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific experiences that demonstrate your ability to create memorable customer experiences and your willingness to learn.
Showcase Your Personality: In your application, let your personality shine through. The company values a fun and inclusive team, so express your enthusiasm for working in a lively environment and your ability to be a team player.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to create memorable experiences for customers in the past.
✨Demonstrate Team Spirit
Since you'll be part of a fun and inclusive team, highlight your ability to work well with others. Discuss any previous experiences where teamwork led to success, especially in a busy environment.
✨Know Your Drinks
Familiarise yourself with common drinks and cocktails that might be served at the pub. Being able to recommend drinks confidently will impress your interviewers and show you're ready to hit the ground running.
✨Ask Thoughtful Questions
Prepare some questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.