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- Tasks: Serve customers, prepare drinks, and ensure a welcoming atmosphere.
- Company: Greene King is a community-focused pub chain, creating memorable experiences for locals.
- Benefits: Enjoy competitive pay, discounts, training opportunities, and access to mental health support.
- Why this job: Join a fun team, develop your skills, and make lasting connections in a vibrant environment.
- Qualifications: Must be over 18, reliable, and passionate about customer service; experience is a plus.
- Other info: Part-time role with evening and weekend shifts; transport needed for late finishes.
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Join to apply for the Bar & Waiting Staff role at Greene King
We\’re seeking Front of House staff to work across both the bar and waiting on tables here at the Governor\’s House, a busy pub and restaurant with 10 hotel rooms in leafy Cheadle Hulme. You\’ll be joining an experienced, inclusive and fun team to support your own professional development, ensuring our customers receive the best experience on each and every visit.
The right candidate will be outgoing, diligent, and reliable, with a keen eye for detail and a passion for great customer service.
This role is part-time, and ability to work evenings and weekends, sometimes until close (1am finish) is essential. You must also have the means of getting to and from the pub, including late at night.
Training will be provided, and experience is preferred but not essential, but candidates must be over the age of 18 in order to be able to serve behind the bar.
Company Description
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Qualifications
As a member of our Bar & Waiting Staff, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What You’ll Bring…
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales, General Business, and Management
-
Industries
Food and Beverage Services, Hospitality, and Retail
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Bar & Waiting Staff employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Waiting Staff
✨Tip Number 1
Familiarise yourself with the menu and drinks offered at Greene King. Knowing the offerings inside out will help you engage with customers and make recommendations, showcasing your passion for great service.
✨Tip Number 2
Demonstrate your outgoing personality during any interactions, whether in person or over the phone. A friendly and approachable demeanour is key in the hospitality industry, especially in a busy pub environment.
✨Tip Number 3
Be prepared to discuss your availability, particularly for evenings and weekends. Highlighting your flexibility can set you apart from other candidates who may not be able to commit to the required hours.
✨Tip Number 4
If you have any previous experience in customer service, even if it's not in a bar or restaurant, be ready to share those stories. Relating your skills to the role can demonstrate your capability and eagerness to learn.
We think you need these skills to ace Bar & Waiting Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in hospitality or customer service. Emphasise skills like teamwork, attention to detail, and a positive attitude, as these are key for the Bar & Waiting Staff role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to learn. Mention why you want to work at Greene King specifically and how you can contribute to their team.
Highlight Availability: Clearly state your availability in your application. Since the role requires working evenings and weekends, make sure to mention your flexibility and ability to work late shifts.
Show Enthusiasm: In your application, convey your enthusiasm for the role and the hospitality industry. Use positive language and express your eagerness to provide great service and be part of a fun team.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share any previous experiences where you went above and beyond to ensure a great experience for customers, as this role heavily relies on creating memorable moments.
✨Demonstrate Team Spirit
Since you'll be working in a team environment, highlight your ability to collaborate and support your colleagues. Mention any past experiences where teamwork was essential, and how you contributed positively to the group dynamic.
✨Be Prepared for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle busy situations. Think of scenarios where you had to think on your feet, especially in a bar or restaurant setting, and be ready to discuss how you managed those challenges.
✨Know the Venue and Its Offerings
Research the Governor's House and its menu before the interview. Familiarise yourself with their drinks and food offerings, as well as any special events they host. This knowledge will show your genuine interest in the role and help you stand out as a candidate.
