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For Companies At a Glance
- Tasks: Serve customers, prepare drinks, and ensure a welcoming atmosphere.
- Company: Greene King is a community-focused pub chain, creating memorable experiences for locals.
- Benefits: Enjoy competitive pay, discounts, training opportunities, and access to mental health support.
- Why this job: Join a fun team, develop your skills, and make lasting connections in a vibrant environment.
- Qualifications: Must be over 18, reliable, and passionate about customer service; experience is a plus.
- Other info: Part-time role with evening and weekend shifts; transport needed for late finishes.
Bar & Waiting Staff
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Responsibilities
- Provide customers with a heartfelt and memorable experience each time they visit.
- Know the menu and drinks range inside out, offering recommendations to customers.
- Greet, serve food, and look after customers whilst they dine with us.
- Prepare drinks that meet specifications and customer expectations and assist the management team with managing stock.
- Ensure the front of house is always safe, legal, and clean, and any issues are dealt with quickly and safely.
What You’ll Bring
- Reliable and punctual with a positive can‑do attitude and be a real team player.
- Willingness to learn and expand your skills.
- Have a great eye for detail, liaising with the kitchen to ensure each guest has a great experience.
- A passion for giving great service and ensuring every customer receives a warm welcome.
Company Description
We’re seeking diligent, outgoing, and enthusiastic bar and waiting staff to join our friendly team here at the Governor’s House Hotel over the busy festive period. Some experience is preferred, and the ability to work evenings and weekends, sometimes until close (1 am at weekends), is essential. This is a part‑time vacancy – must be over 18 and able to serve behind the bar.
Benefits
- Competitive wage, tips, and pension contribution.
- Discount of 33 % for you and 15 % for your loved ones on all of our brands.
- Free employee assistance program – mental health, well‑being, financial, and legal support.
- Discount of 50 % for you and 25 % for your loved ones at our Greene King Inns and hotels.
- Wage Stream – access your wage before payday when life happens.
- Retail discounts – up to 30 % off at Superdrug and exclusive discounts with mobile partners.
- The chance to further your career across our well‑known brands, with training and development at each level.
Qualifications
- Experience is preferred but not essential.
- Must be over 18 and able to work evenings and weekends, sometimes until close (up to 1 am on weekends).
Seniority level
- Entry level
Employment type
- Part‑time
Job function
- Sales, General Business, and Management
Industries
- Food and Beverage Services, Hospitality, and Retail
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Bar & Waiting Staff employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Waiting Staff
✨Tip Number 1
Familiarise yourself with the menu and drinks offered at Greene King. Knowing the offerings inside out will help you engage with customers and make recommendations, showcasing your passion for great service.
✨Tip Number 2
Demonstrate your outgoing personality during any interactions, whether in person or over the phone. A friendly and approachable demeanour is key in the hospitality industry, especially in a busy pub environment.
✨Tip Number 3
Be prepared to discuss your availability, particularly for evenings and weekends. Highlighting your flexibility can set you apart from other candidates who may not be able to commit to the required hours.
✨Tip Number 4
If you have any previous experience in customer service, even if it's not in a bar or restaurant, be ready to share those stories. Relating your skills to the role can demonstrate your capability and eagerness to learn.
We think you need these skills to ace Bar & Waiting Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in hospitality or customer service. Emphasise skills like teamwork, attention to detail, and a positive attitude, as these are key for the Bar & Waiting Staff role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to learn. Mention why you want to work at Greene King specifically and how you can contribute to their team.
Highlight Availability: Clearly state your availability in your application. Since the role requires working evenings and weekends, make sure to mention your flexibility and ability to work late shifts.
Show Enthusiasm: In your application, convey your enthusiasm for the role and the hospitality industry. Use positive language and express your eagerness to provide great service and be part of a fun team.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share any previous experiences where you went above and beyond to ensure a great experience for customers, as this role heavily relies on creating memorable moments.
✨Demonstrate Team Spirit
Since you'll be working in a team environment, highlight your ability to collaborate and support your colleagues. Mention any past experiences where teamwork was essential, and how you contributed positively to the group dynamic.
✨Be Prepared for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle busy situations. Think of scenarios where you had to think on your feet, especially in a bar or restaurant setting, and be ready to discuss how you managed those challenges.
✨Know the Venue and Its Offerings
Research the Governor's House and its menu before the interview. Familiarise yourself with their drinks and food offerings, as well as any special events they host. This knowledge will show your genuine interest in the role and help you stand out as a candidate.
