Assistant Manager - Lead Team, Elevate Guest Experiences

Assistant Manager - Lead Team, Elevate Guest Experiences

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Greene King

At a Glance

  • Tasks: Lead a dynamic team to create unforgettable guest experiences in a bustling pub environment.
  • Company: Join Pub & Dining, where tradition meets charm in beautiful British settings.
  • Benefits: Enjoy competitive pay, discounts, and career growth opportunities with top-notch training.
  • Other info: Flexible work environment with great perks and a supportive team culture.
  • Why this job: Be a key player in making special moments for customers while developing your leadership skills.
  • Qualifications: Passion for customer service and strong communication skills are essential.

The predicted salary is between 25000 - 30000 £ per year.

As Assistant Manager, you’ll be at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our customers and teams have a great time.

Company Description: Join us at Pub & Dining, a collection of outstanding pubs and inns amidst beautiful British surroundings, achieving the perfect balance between traditional character, charm, and authenticity. These qualities give Pub & Dining a timeless appeal that makes us a firm favourite for celebrating the moments that make life special.

Additional Information: We’re all about rewarding our team’s hard work, that’s why you’ll receive a competitive salary, pension contribution as well as:

  • The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Enhanced, family-friendly maternity and paternity policies.
  • Menopause Friendly Employer.
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.

Qualifications: What you'll do as an Assistant Manager...

  • Support the General Manager in the day to day running of the business and leading the business in their absence.
  • Bring our brand to life by leading the team in delivering amazing experiences for our customers.
  • Act as a role model for the team and support with training and development.
  • Be a champion of brand standards & ensure customer & team safety at all times.

What you'll bring...

  • You'll be passionate about delivering amazing experiences for customers.
  • You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  • A keen eye for every small detail and a desire to uphold high standards in all that you do.

Assistant Manager - Lead Team, Elevate Guest Experiences employer: Greene King

At Pub & Dining, we pride ourselves on being an exceptional employer, offering a vibrant work culture where your contributions are valued and rewarded. With competitive salaries, extensive training opportunities, and generous discounts across our brands, we ensure that our team members thrive both personally and professionally in our beautiful British pubs. Join us to be part of a supportive environment that champions employee well-being and growth, making every day at work a rewarding experience.

Greene King

Contact Details:

Greene King Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager - Lead Team, Elevate Guest Experiences

Tip Number 1

Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the pub industry. A personal recommendation can go a long way in landing that Assistant Manager role.

Tip Number 2

Show up in person! If you’re near one of our pubs, pop in and introduce yourself. It’s a great way to make a memorable impression and show your enthusiasm for the role.

Tip Number 3

Prepare for the interview by practising common questions related to team leadership and customer service. We want to see how you’d elevate guest experiences, so think of examples from your past roles!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there!

We think you need these skills to ace Assistant Manager - Lead Team, Elevate Guest Experiences

Leadership Skills
Communication Skills
Customer Service Skills
Team Management
Training and Development
Attention to Detail
Adaptability

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for delivering amazing customer experiences shine through. We want to see how much you care about creating memorable moments for our guests!

Be a Team Player:Highlight your teamwork skills in your application. We’re all about collaboration here at Pub & Dining, so share examples of how you've successfully worked with others to achieve great results.

Attention to Detail:Make sure your application is polished and free of errors. A keen eye for detail is crucial in this role, so show us you can uphold high standards right from the start!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows that you’re serious about joining our team!

How to prepare for a job interview at Greene King

Know the Company Inside Out

Before your interview, take some time to research Pub & Dining. Understand their values, what makes them unique, and how they create memorable experiences for their customers. This knowledge will help you demonstrate your passion for the brand and show that you're genuinely interested in being part of their team.

Showcase Your Leadership Skills

As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your communication skills and how you motivate others to deliver exceptional service.

Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you had to think on your feet during busy shifts. Practising these responses will help you feel more confident and ready to tackle any challenges that may come up during the interview.

Ask Thoughtful Questions

At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.