Assistant Manager: Lead a Busy Pub Team & Guest Experience

Assistant Manager: Lead a Busy Pub Team & Guest Experience

Full-Time 25000 - 32000 £ / year (est.) No working from home possible
Greene King

At a Glance

  • Tasks: Lead a vibrant pub team and create unforgettable guest experiences.
  • Company: Join Greene King, a leading name in the hospitality industry.
  • Benefits: Enjoy a competitive salary, discounts, and growth opportunities.
  • Other info: Dynamic work environment with plenty of room for career advancement.
  • Why this job: Be a role model and make a real difference in customer service.
  • Qualifications: Strong leadership skills and a passion for customer service.

The predicted salary is between 25000 - 32000 £ per year.

Greene King is looking for an Assistant Manager at Hungry Horse, Mansfield Woodhouse, to lead the team and ensure great customer experiences. You'll support the General Manager and act as a role model for the staff.

Ideal candidates will have:

  • Strong leadership and communication skills
  • A passion for customer service
  • A keen attention to detail

The role includes a competitive salary, various discounts, and professional development opportunities.

Assistant Manager: Lead a Busy Pub Team & Guest Experience employer: Greene King

Greene King offers a vibrant work environment at Hungry Horse in Mansfield Woodhouse, where you can thrive as an Assistant Manager. With a strong focus on team leadership and customer satisfaction, employees benefit from competitive salaries, generous discounts, and ample opportunities for professional growth. Join a company that values your contributions and fosters a culture of support and development.

Greene King

Contact Details:

Greene King Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager: Lead a Busy Pub Team & Guest Experience

Tip Number 1

Get to know the pub culture! Spend some time in the venue before your interview. Chat with the staff and customers to understand the vibe and what makes the place tick. This will help you connect during your interview and show that you're genuinely interested.

Tip Number 2

Show off your leadership skills! Think of examples from your past experiences where you've led a team or improved customer service. Be ready to share these stories during your chat, as they’ll highlight your ability to step up as an Assistant Manager.

Tip Number 3

Prepare some questions! Asking insightful questions about the team dynamics or guest experience strategies shows that you’re engaged and serious about the role. Plus, it gives you a chance to see if the pub is the right fit for you too.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Assistant Manager: Lead a Busy Pub Team & Guest Experience

Leadership Skills
Communication Skills
Customer Service
Attention to Detail
Team Management
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Your Leadership Skills:When writing your application, make sure to highlight any leadership experience you have. We want to see how you've led teams in the past and how you can inspire others to deliver great customer experiences.

Communicate Clearly:Strong communication is key for this role. Use clear and concise language in your application to demonstrate your ability to convey ideas effectively. Remember, we’re looking for someone who can be a role model for the team!

Passion for Customer Service:Let your passion for customer service shine through in your application. Share specific examples of how you've gone above and beyond for customers in previous roles. We love candidates who genuinely care about guest experiences!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Greene King

Know the Venue Inside Out

Before your interview, make sure you know everything about Hungry Horse and its offerings. Familiarise yourself with their menu, special events, and customer service philosophy. This will show your genuine interest in the role and help you answer questions more confidently.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff or resolved conflicts. Greene King is looking for someone who can inspire others, so be ready to demonstrate your leadership style and how it aligns with their values.

Emphasise Customer Service Passion

Since the role focuses on guest experience, be prepared to discuss your passion for customer service. Share stories that highlight your ability to go above and beyond for customers, and how you handle difficult situations. This will illustrate your commitment to creating memorable experiences for guests.

Ask Thoughtful Questions

At the end of the interview, have a few insightful questions ready to ask. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture is the right fit for you.