Assistant Manager

Assistant Manager

Swindon Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team and ensure a fantastic experience for customers in a busy pub.
  • Company: Join Greene King, a community-focused pub chain that brings people together.
  • Benefits: Enjoy competitive pay, discounts, career development, and mental health support.
  • Why this job: Be part of a vibrant culture where your leadership makes a real impact.
  • Qualifications: Passion for customer service, strong communication skills, and attention to detail required.
  • Other info: Opportunities for career growth and employee perks like Wagestream for early wage access.

The predicted salary is between 28800 - 43200 £ per year.

Company Description

As Assistant Manager, you’ll be at the heart of our management team helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

  • The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Job Description

What you\’ll do as an Assistant Manager…

  • Support the General Manager in the day to day running of the business and leading the business in their absence.
  • Bring our brand to life by leading the team in delivering amazing experiences for our customers.
  • Act as a role model for the team supporting with training and development.
  • Be a champion of brand standards & ensure customer & team safety at all times.

What you\’ll bring…

  • You\’ll be passionate about delivering amazing experiences for customers.
  • You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  • A keen eye for every small detail and a desire to uphold high standards in all that you do.

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Assistant Manager employer: Greene King

At Greene King, we pride ourselves on being a fantastic employer, offering a vibrant work culture where teamwork and community spirit thrive. As an Assistant Manager, you'll benefit from competitive pay, extensive training opportunities, and generous discounts across our brands, all while playing a pivotal role in creating memorable experiences for our customers. Join us in a supportive environment that values your well-being and growth, making every day at work rewarding and enjoyable.
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Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with Greene King's values and mission. Understanding what makes their pubs special will help you connect with the team and demonstrate your passion for creating amazing customer experiences during any interactions.

✨Tip Number 2

Network within the hospitality industry, especially with those who have experience in pub management. Engaging with current or former employees can provide valuable insights into the role and the company culture, which you can leverage in conversations.

✨Tip Number 3

Prepare to showcase your leadership skills by thinking of specific examples from your past experiences where you've successfully led a team or improved customer satisfaction. This will help you stand out as a candidate who can bring value to the Assistant Manager role.

✨Tip Number 4

Stay updated on the latest trends in the hospitality industry, particularly in pub management. Being knowledgeable about current challenges and innovations can help you engage in meaningful discussions during interviews and show your commitment to the role.

We think you need these skills to ace Assistant Manager

Leadership Skills
Customer Service Excellence
Communication Skills
Team Management
Problem-Solving Skills
Adaptability
Attention to Detail
Training and Development
Time Management
Conflict Resolution
Organisational Skills
Brand Standards Knowledge
Ability to Work Under Pressure
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of an Assistant Manager at Greene King. Highlight your relevant experience in managing teams and delivering excellent customer service.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, communication skills, and any previous experience in hospitality or management.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully led teams or improved customer experiences in the past.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.

How to prepare for a job interview at Greene King

✨Show Your Passion for Customer Experience

As an Assistant Manager, your role revolves around delivering amazing experiences for customers. Be prepared to share specific examples of how you've gone above and beyond in previous roles to enhance customer satisfaction.

✨Demonstrate Leadership Skills

Highlight your leadership experience during the interview. Discuss how you've successfully led a team, supported training and development, and acted as a role model in past positions. This will show that you're ready to step into the Assistant Manager role.

✨Prepare for Scenario-Based Questions

Expect questions that assess your ability to think on your feet. Prepare for scenarios where you might need to handle difficult situations or adapt to unexpected challenges during a busy shift. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Emphasise Attention to Detail

The job requires a keen eye for detail and upholding high standards. Be ready to discuss how you ensure quality in your work and how you maintain brand standards in a fast-paced environment. This will demonstrate your commitment to excellence.

Assistant Manager
Greene King
Location: Swindon

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