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- Tasks: Lead the team and ensure a fantastic experience for customers in a busy pub.
- Company: Join Greene King, a community-focused pub chain that brings people together.
- Benefits: Enjoy competitive pay, discounts, career development, and mental health support.
- Why this job: Be part of a vibrant culture where your leadership makes a real impact.
- Qualifications: Passion for customer service, strong communication skills, and adaptability are key.
- Other info: Access your wages before payday and earn rewards for referring friends!
The predicted salary is between 28800 - 43200 £ per year.
As Assistant Manager, you'll be at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our customers and teams have a great time.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
We're all about rewarding our team's hard work, that's why you'll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
- Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream - access your wage before payday for when life happens.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...
What you'll do as an Assistant Manager:
- Support the General Manager in the day to day running of the business and leading the business in their absence.
- Bring our brand to life by leading the team in delivering amazing experiences for our customers.
- Act as a role model for the team and support with training and development.
- Be a champion of brand standards & ensure customer & team safety at all times.
What you'll bring:
- You'll be passionate about delivering amazing experiences for customers.
- You'll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A keen eye for every small detail and a desire to uphold high standards in all that you do.
Assistant Manager employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Greene King's values and mission. Understanding what makes their pubs special will help you connect with the team and demonstrate your passion for creating amazing customer experiences during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you led by example, resolved conflicts, or improved team performance.
✨Tip Number 3
Research the local community around the pub you're applying to. Being knowledgeable about the area and its customers will allow you to tailor your approach and show that you're genuinely interested in becoming part of the community.
✨Tip Number 4
Prepare to discuss how you would handle busy shifts and unexpected challenges. Think of examples from your previous roles where you had to think on your feet and adapt quickly, as this is crucial for an Assistant Manager.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Assistant Manager at Greene King. Highlight your relevant experience in managing teams and delivering excellent customer service.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, communication skills, and any previous experience in hospitality or management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully led teams or improved customer experiences in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Experience
As an Assistant Manager, your role revolves around delivering amazing experiences for customers. Be prepared to share specific examples of how you've enhanced customer satisfaction in previous roles. This will demonstrate your commitment to the pub's ethos.
✨Highlight Your Leadership Skills
Since you'll be leading a team, it's crucial to showcase your leadership abilities. Discuss your experience in training and developing team members, and how you motivate others to achieve their best. Use anecdotes that illustrate your role as a mentor.
✨Demonstrate Adaptability
The pub environment can be fast-paced and unpredictable. Prepare to discuss situations where you've had to think on your feet and adapt quickly to challenges. This will show that you're ready to handle the dynamic nature of the role.
✨Emphasise Attention to Detail
A keen eye for detail is essential in maintaining high standards. Be ready to talk about how you've ensured quality in service or operations in past positions. This could include anything from cleanliness to customer interactions, showcasing your commitment to excellence.
