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- Tasks: Lead the team and ensure a great experience for customers in a busy pub.
- Company: Join Greene King, a community-focused pub chain that brings people together.
- Benefits: Enjoy competitive pay, discounts, and access to mental health support.
- Why this job: Be part of a vibrant team and grow your career with top-notch training opportunities.
- Qualifications: Passion for customer service and strong communication skills are essential.
- Other info: Earn up to £1,500 for referring friends and access your wages before payday.
Company Description
Ensure all your application information is up to date and in order before applying for this opportunity.
As Assistant Manager, you\’llbe at the heart of our management team helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Additional Information
We\’re all about rewarding our team\’s hard work, that\’s why…
You\’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Job Description
What you\’ll do as an Assistant Manager…
- Support the General Manager in the day to day running of the business and leading the business in their absence.
- Bring our brand to life by leading the team in delivering amazing experiences for our customers
- Act as a role model for the team support with training and development
- Be a champion of brand standards & ensure customer & team safety at all times
What you\’ll bring…
- You\’ll be passionate about delivering amazing experiences for customers
- You\’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift
- A keen eye for every small detail and a desire to uphold high standards in all that you do
#LI-AH1
AMRT1_UKCT
Assistant Manager employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarize yourself with Greene King's values and mission. Understanding what makes their pubs special will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've successfully managed a team or handled challenging situations, as this will demonstrate your capability to support the General Manager effectively.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Since the role focuses on delivering amazing experiences for customers, think about how you can convey your passion for customer satisfaction and any relevant experiences that showcase this.
✨Tip Number 4
Be ready to talk about your adaptability. The job description mentions thinking on your feet, so come prepared with examples of how you've successfully navigated busy or unexpected situations in past roles.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Update Your Information: Make sure all your application information is current and accurate. This includes your CV, contact details, and any relevant experience that showcases your leadership and customer service skills.
Tailor Your CV: Customize your CV to highlight your experience in hospitality management and your ability to lead a team. Emphasize any previous roles where you supported management or improved customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering amazing customer experiences. Mention specific examples of how you've successfully led teams or handled challenges in a busy environment.
Prepare for the Interview: Anticipate questions related to team leadership, customer service, and problem-solving. Be ready to discuss how you would uphold brand standards and ensure safety for both customers and staff.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for delivering amazing experiences to customers. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've successfully led a team in previous positions. Highlight any training or development initiatives you've implemented to support your team.
✨Be Ready for Situational Questions
Expect questions that assess your ability to think on your feet. Prepare examples of how you've handled challenges during busy shifts, showcasing your problem-solving skills and adaptability.
✨Emphasize Attention to Detail
Discuss your commitment to upholding high standards in all aspects of your work. Provide examples of how your keen eye for detail has positively impacted customer experiences or team performance.
