Assistant Manager

Assistant Manager

Cambridge Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant pub team and ensure customers have an unforgettable experience.
  • Company: Join Greene King, the heart of local communities with a passion for great service.
  • Benefits: Enjoy competitive pay, discounts on food and drinks, and access to mental health support.
  • Why this job: Be part of a fun, dynamic environment where your leadership can shine and make a difference.
  • Qualifications: Great communication skills and a passion for customer service are essential.
  • Other info: Opportunities for career growth and training in a supportive atmosphere.

The predicted salary is between 28800 - 43200 £ per year.

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Company Description

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.

Job Description

As Assistant Manager, you'll be at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Qualifications

What you'll do as an Assistant Manager...

  • Support the General Manager in the day to day running of the business and leading the business in their absence.
  • Bring our brand to life by leading the team in delivering amazing experiences for our customers.
  • Act as a role model for the team and support with training and development.
  • Be a champion of brand standards & ensure customer & team safety at all times.

What you'll bring...

  • You'll be passionate about delivering amazing experiences for customers.
  • You'll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  • A keen eye for every small detail and a desire to uphold high standards in all that you do.

Additional Information

We're all about rewarding our team's hard work, that's why...

  • You'll receive a competitive salary, pension contribution as well as:
  • The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
  • Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
  • Wagestream - access your wage before payday for when life happens.
  • Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...

Assistant Manager employer: Greene King

At Greene King, we pride ourselves on being a cornerstone of the community, offering a vibrant work culture where every team member is valued and empowered. As an Assistant Manager, you'll enjoy competitive pay, extensive training opportunities, and generous discounts at our pubs and hotels, all while leading a passionate team dedicated to creating memorable experiences for our customers. Join us in a role that not only fosters personal growth but also allows you to make a meaningful impact in your local area.
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Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with Greene King's values and mission. Understanding what makes their pubs special will help you align your answers during interviews and demonstrate your passion for delivering amazing customer experiences.

✨Tip Number 2

Network within the hospitality industry, especially with those who have experience in pub management. Engaging with current or former employees can provide valuable insights into the role and the company culture, which can be beneficial during your application process.

✨Tip Number 3

Prepare to showcase your leadership skills through examples from your past experiences. Think of specific situations where you successfully led a team or improved customer satisfaction, as these stories will resonate well with the hiring managers.

✨Tip Number 4

Stay updated on the latest trends in the hospitality sector. Being knowledgeable about current industry practices and customer preferences can set you apart and show that you're proactive and committed to continuous improvement.

We think you need these skills to ace Assistant Manager

Leadership Skills
Customer Service Excellence
Communication Skills
Team Management
Problem-Solving Skills
Adaptability
Attention to Detail
Training and Development
Time Management
Conflict Resolution
Financial Acumen
Brand Standards Knowledge
Event Coordination
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Assistant Manager position. Tailor your application to highlight how your skills and experiences align with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality or management roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and customer service skills.

Write a Strong Cover Letter: In your cover letter, express your passion for delivering amazing customer experiences and your ability to lead a team. Provide specific examples of how you've successfully managed challenges in previous roles, showcasing your problem-solving skills.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Assistant Manager role.

How to prepare for a job interview at Greene King

✨Show Your Passion for Customer Experience

As an Assistant Manager, your role revolves around delivering amazing experiences for customers. Be prepared to share specific examples of how you've gone above and beyond in previous roles to enhance customer satisfaction.

✨Demonstrate Leadership Skills

Highlight your leadership abilities during the interview. Discuss how you've successfully led a team in the past, focusing on your communication skills and how you motivate others to achieve their best.

✨Prepare for Situational Questions

Expect questions that assess your ability to think on your feet. Prepare scenarios where you've had to adapt quickly to challenges during busy shifts, showcasing your problem-solving skills.

✨Emphasise Attention to Detail

The role requires a keen eye for detail. Be ready to discuss how you maintain high standards in your work and ensure that both customer and team safety are prioritised at all times.

Assistant Manager
Greene King
Location: Cambridge
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