At a Glance
- Tasks: Support the General Manager and lead the team to deliver exceptional customer experiences.
- Company: Join Hungry Horse, a community-focused pub chain with great food and activities for everyone.
- Benefits: Enjoy competitive salary, discounts, early wage access, and career development opportunities.
- Why this job: Be a role model in a vibrant environment that values teamwork and customer satisfaction.
- Qualifications: Passion for customer service, strong communication skills, and ability to adapt under pressure.
- Other info: Referral bonuses available and a supportive employee assistance programme for well-being.
The predicted salary is between 24000 - 36000 £ per year.
As Assistant Manager, you’ll be at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.
Company Description
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
Qualifications
What you\’ll do as an Assistant Manager…
What you\’ll bring…
Assistant Manager employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Hungry Horse's brand values and customer service standards. This will help you demonstrate your alignment with their mission during any discussions or interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated a team in the past. Be ready to discuss specific situations where you led by example, especially in high-pressure environments.
✨Tip Number 3
Research common challenges faced in the hospitality industry, particularly in pub management. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Hungry Horse to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the application process.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to deliver exceptional customer experiences.
Write a Strong Cover Letter: In your cover letter, express your passion for delivering outstanding customer experiences and your leadership style. Provide specific examples of how you've successfully led teams or improved customer satisfaction in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Assistant Manager role.
How to prepare for a job interview at Greene King
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for delivering outstanding customer experiences. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've motivated teams in the past. Highlight any training or development initiatives you've led, as this aligns with the role's responsibilities.
✨Be Ready for Quick Thinking Scenarios
Expect situational questions that assess your ability to think on your feet. Practice responses to common challenges faced during busy shifts, showcasing your problem-solving skills and adaptability.
✨Emphasise Attention to Detail
Discuss your keen eye for detail and how it has helped maintain high standards in previous positions. Provide examples of how you've ensured safety and quality in a fast-paced environment.