At a Glance
- Tasks: Create unforgettable experiences for guests at our welcoming hotel.
- Company: Join Chef & Brewer, a unique collection of country-style pubs.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Other info: Flexible hours with the chance to grow your career in hospitality.
- Why this job: Be part of a fun team and make every guest feel at home.
- Qualifications: Great customer service skills and a positive attitude are essential.
The predicted salary is between 12 - 15 £ per hour.
This role is for a weekend housekeeper working 9am - 2pm Saturday and Sunday. Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.
As Hotel Staff, you'll be key to creating unforgettable moments for customers, whether you're checking in a guest or recommending the perfect drink to a customer after a long day, you'll keep the good times flowing. You'll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Responsibilities and Qualifications:- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Meet and greet our customers and check them into their hotel room upon arrival.
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
- Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
- The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
- Enhanced, family-friendly maternity and paternity policies.
- Menopause Friendly Employer.
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
- Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream - access your wage before payday for when life happens.
- Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.
Weekend Hotel Front Desk & Housekeeping in Abingdon employer: Greene King
At Chef & Brewer, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. With opportunities for career growth through our renowned apprenticeship programmes, competitive salaries, and generous discounts on food and drink, we ensure that our staff enjoy a fulfilling and rewarding experience while working in our beautiful country-style pubs. Join us to be part of a supportive team that prioritises your well-being and development, making every weekend shift a chance to create memorable moments for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Hotel Front Desk & Housekeeping in Abingdon
✨Tip Number 1
Get to know the company! Before your interview, check out Chef & Brewer's vibe and values. This will help you connect with the team and show that you're genuinely interested in being part of their fun and inclusive environment.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet guests or handle complaints. Role-playing these scenarios can help you feel more confident and ready to impress during your interview.
✨Tip Number 3
Dress the part! Make sure you look smart and presentable for your interview. A polished appearance shows that you care about the role and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the team at Chef & Brewer!
We think you need these skills to ace Weekend Hotel Front Desk & Housekeeping in Abingdon
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and our lovely pubs.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to creating those unforgettable moments for our customers.
Keep It Clear and Concise:We appreciate a well-structured application. Keep your sentences clear and to the point, and make sure to proofread for any typos or errors. A polished application shows us you care!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Greene King
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Weekend Hotel Front Desk & Housekeeping staff member. Familiarise yourself with the key tasks like checking in guests, handling enquiries, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about creating memorable experiences for customers, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your passion for customer care.
✨Emphasise Teamwork and Positivity
The team at Chef & Brewer values a fun and inclusive environment, so highlight your ability to work well with others. Share stories that showcase your positive attitude and how you contribute to a team dynamic. This will resonate well with the interviewers looking for a real team player.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about training opportunities or how the team celebrates successes. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
