Mental Health Compliance Officer (Maternity Cover) in Sheffield

Job Title: Mental Health Compliance Officer (Maternity Cover)Location: SheffieldHours: 37.5 hours, 9:00 am - 5:00 pm, Monday to FridaySalary: £29,097.50 per annumDepartment: Mental HealthReports to: Registered Service Manager, working closely with other Mental Health Managers.The right candidate should have excellent analytical and communication skills and an understanding of the importance of compliance and quality assurance in ensuring the delivery of effective, person-centred service provision to vulnerable adults.*Job Description*Purpose of role:Provide compliance and administrative support to the Mental Health Registered Manager, the Service Manager and Team Leaders.Key tasks/objectives:* Staff Training: Monitor completion of mandatory training and keep the departmental training matrix up to date. Chase outstanding training and escalate non-compliance to Team Leaders and service Managers.* Support Documentation: Regularly audit client support records to ensure documentation meets internal quality standards and local authority requirements.* Care Notes: Audit care records to ensure notes are completed on time. Carry out sample quality checks and provide constructive feedback to Support Workers and Team Leaders.* Staff Attendance: Monitor compliance with the lone working policy, ensuring Support Workers consistently clock in and out of care calls using Care Planner. Flag any missed or irregular clock-ins immediately to ensure strict compliance.* Rota and Payroll: Work closely with the Service Manager to prepare and submit accurate weekly staffing spreadsheets for payroll, including monthly reconciliations.* Quality Assurance: Work alongside the Quality Assurance Lead to improve service quality, address compliance gaps and maintain consistent standards.* Recruitment: Support the recruitment and onboarding of Mental Health Recovery Workers.* Continuous Improvement: Provide regular feedback to managers, highlighting areas of concern and recommending practical improvements across the service.*Person Specification (Essential)**Skills/Knowledge/Experience** Experience of providing effective administrative support in busy environments.* Ability to collate and maintain effective training matrices.* Excellent communication skills, able to:- Write comprehensively and with clarity- Convey important information effectively, in person and via written correspondence- Demonstrate active listening skills.* Proven ability to work collaboratively across teams to promote efficiency and best practice.* An understanding of the needs and issues affecting vulnerable individuals.* Understanding the importance of compliance, safeguarding and risk mitigation in providing support services to vulnerable individuals.* Understanding the importance of effective quality assurance and the impact on service provision.* Ability to implement policies and procedures, understand the importance of comprehensive internal processes, and contribute to their improvement and development.* Able to work flexibly and responsively – using initiative to overcome challenges.* Able to self-motivate and work independently and intuitively.* Excellent IT skills – experience of managing records and data input systems.* Excellent planning and organisational skills.*Why Join GBCH?** Inclusive benefits including a health cash plan, pension scheme, and employee referral programme.* A supportive and collaborative work environment with opportunities for professional development.* The opportunity to contribute to meaningful change, supporting individuals on their recovery journey.*If you are passionate about making a difference in people’s lives, we encourage you to apply and become part of a growing organisation committed to positive change.*Job Type: Full-timePay: £29,097.50 per yearBenefits:* Company pension* On-site parking* Referral programmeApplication question(s):* Do you have previous experience providing administrative support in a busy environment?* Do you have experience managing compliance records, training matrices, and/or invoices?* Do you have experience working in a mental health or social care setting?* This role requires a valid UK driving licence and access to a vehicle. Do you meet this requirement?Work Location: In person #J-18808-Ljbffr