At a Glance
- Tasks: Provide top-notch customer service and navigate internal systems to assist clients.
- Company: Join a reputable company in the heart of Preston with a supportive team.
- Benefits: Earn £12.21 per hour, gain valuable experience, and enjoy potential career growth.
- Why this job: Kickstart your career in customer service with full training and flexible shifts.
- Qualifications: Experience in customer service or finance is a plus, but training is provided.
- Other info: Full-time office role with opportunities for permanent positions.
The predicted salary is between 12 - 16 £ per hour.
We are working with a client based in the heart of Preston to recruit a number of Customer Service Advisors on a temporary ongoing basis, potentially leading to a permanent role for the right candidate.
The successful candidate will need to be fully flexible to work shift patterns Monday - Friday, between 8am-6pm. Full training will be provided; however, experience of working within a financial position or a good customer service background is extremely beneficial as you will be required to deliver excellent customer care whilst navigating numerous internal systems.
If you believe that you are suitable for the role, please do not hesitate to apply with a copy of your CV today.
Please note this is a full-time office-based role. Successful applicants must be able to successfully pass a credit check and DBS check.
Customer Service Advisor in Preston employer: Greenbean
Contact Detail:
Greenbean Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Preston
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. This will help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face and how you'd handle them. This will prepare you for those tricky interview questions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. You never know who might give you a heads-up about openings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Service Advisor in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant financial roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Advisor role. Keep it friendly and professional, and let us know what excites you about working with us.
Be Clear and Concise: When filling out your application, keep your answers straightforward and to the point. We appreciate clarity, so avoid jargon and make sure we can easily understand your experience and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and it ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Greenbean
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to discuss your previous experiences. Think of specific examples where you provided excellent service or resolved a difficult situation. This will show that you understand the importance of customer care.
✨Familiarise Yourself with Financial Terms
Since the role involves navigating financial systems, it’s a good idea to familiarise yourself with basic financial terminology. This will help you feel more confident during the interview and demonstrate your readiness for the role.
✨Prepare for Shift Pattern Questions
Be ready to discuss your flexibility regarding shift patterns. The employer is looking for candidates who can adapt to various schedules, so think about how you can showcase your availability and willingness to work different hours.
✨Practice Common Interview Questions
Anticipate common interview questions related to customer service scenarios. Practising your responses can help you articulate your thoughts clearly and confidently. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers.