At a Glance
- Tasks: Support patients through their diagnostic journey with care and professionalism.
- Company: Join Cora Health, a supportive healthcare organisation making a real impact.
- Benefits: Competitive pay, full training, and career growth opportunities.
- Other info: Inclusive workplace celebrating diversity and offering ongoing development.
- Why this job: Make a genuine difference in people's lives every day.
- Qualifications: Friendly, organised, and passionate about outstanding patient care.
The predicted salary is between 12.71 - 12.71 £ per hour.
Location: Hull
Salary: £12.71 per hour
Job Type: Full-Time | Temporary
Start Date: 3 August 2026
Working Hours: 40 hours per week Monday to Friday, between 7:00am and 7:00pm (8-hour shifts) Saturdays, 8:00am - 1:00pm on a rotational basis
Office-based role (no hybrid or remote working)
Greenbean Recruitment is proud to be recruiting on behalf of Cora Health for caring, customer-focused Patient Care Advisors to join their growing Diagnostics team in Hull. If you're passionate about helping others, thrive in a fast-paced environment, and enjoy delivering outstanding customer service, we'd love to hear from you.
As a Patient Care Advisor, you'll play a vital role in supporting patients throughout their diagnostic journey. From booking appointments to answering queries and processing results, you'll help ensure every patient receives a professional, efficient, and compassionate experience.
The Role
As part of the Diagnostics team, you'll be responsible for delivering an excellent patient experience while supporting the smooth day-to-day running of the service. Your responsibilities will include:
- Providing administrative support and maintaining accurate patient records
- Answering patient enquiries by telephone in a professional and empathetic manner
- Booking and managing appointments for diagnostic services
- Processing imaging results and updating internal systems
- Supporting image processing and document uploads
- Managing patient calls and resolving queries efficiently
- Ensuring all patient information is handled accurately, securely, and confidentially
- Working collaboratively with colleagues to deliver an efficient and high-quality service
What We're Looking For
We're looking for people who are:
- Friendly, approachable, and professional
- Passionate about delivering an outstanding patient experience
- Organised, proactive, and able to work well under pressure
- Confident using a range of IT systems
- Excellent communicators with strong telephone and interpersonal skills
- Committed to accuracy and attention to detail
- Adaptable with a positive, 'can-do' attitude
- Experienced in delivering exceptional customer service
Previous experience in a contact centre, healthcare, administration, or customer service role would be beneficial, but it isn't essential. We welcome applicants with transferable skills and a genuine passion for helping people.
Why Join Cora Health?
This is a fantastic opportunity to join a supportive and rewarding healthcare organisation where your work has a real impact on people's lives. In return, you'll benefit from:
- A welcoming and supportive team environment
- Full training and ongoing development
- The opportunity to build a career within a growing healthcare organisation
- A meaningful role where you'll help patients access vital diagnostic services
If you're looking for a role where you can make a genuine difference every day, we'd love to hear from you. Apply today.
Greenbean Recruitment's Commitment to Diversity
Greenbean Recruitment is proud to be an equal opportunities employer. We are committed to creating an inclusive workplace where everyone is treated with fairness, dignity, and respect. We welcome applications from people of all backgrounds and are dedicated to ensuring our recruitment process is accessible and free from discrimination. We celebrate diversity and believe that an inclusive workforce helps us better support our clients, candidates, and the communities we serve.
Patient Care Advisor - Hull employer: greenbean
Join a dynamic team as a Meter Reader, where you will enjoy a supportive work culture that prioritises employee development and offers full training for newcomers. With weekly pay and the convenience of a company car, this role provides immediate opportunities for those seeking meaningful employment in a field-based position.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Care Advisor - Hull
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at greenbean for the Patient Care Advisor - Hull role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Patient Care Advisor - Hull
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with greenbean, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at greenbean, and how you can make a difference!
How to prepare for a job interview at greenbean
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at greenbean.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like greenbean appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how greenbean supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
