At a Glance
- Tasks: Support patients with musculoskeletal conditions and guide them through their care journey.
- Company: Cora Healthcare, a caring and dedicated healthcare service.
- Benefits: Competitive pay, supportive team, and the chance to make a real difference.
- Other info: Flexible working hours in a dynamic environment.
- Why this job: Join a rewarding role where your efforts improve lives every day.
- Qualifications: Warm, friendly attitude and strong communication skills; healthcare experience is a plus.
Location: Quorum Business Park
Salary: £13.25 per hour
Full Time | Temporary
Start date: 17th August 2026
Working hours: Monday to Friday, between the hours of 8:30am - 5:00pm (37.5 hours per week). Rotational shifts every two weeks: 8:30am - 4:30pm, 9:00am - 5:00pm.
Greenbean Recruitment are proud to be recruiting on behalf of Cora Healthcare for passionate and customer-focused Patient Care Advisors to join their growing team. Are you caring, committed, and driven to provide a first-class service? If so, we'd love to hear from you.
As a Patient Care Advisor, you'll play a vital role in supporting patients experiencing musculoskeletal (MSK) conditions, helping guide them through their care journey and ensuring they receive the support, assessment, diagnosis, and treatment they need. At Cora Healthcare, the focus is on making patient care as straightforward and accessible as possible by providing one dedicated point of contact close to home.
The Role
You'll be the first point of contact for patients, delivering a warm, professional, and supportive experience over the telephone. You'll listen carefully to patient needs, answer queries, and ensure every interaction is handled with empathy and efficiency.
What We're Looking For
- Warm, friendly, and professional
- Passionate about delivering an exceptional patient experience
- Energetic, flexible, and proactive with a can-do attitude
- Confident using IT systems and technology
- Excellent communicators with strong telephone skills
- Experienced in delivering high levels of customer service
- Previous experience within a contact centre or healthcare environment would be advantageous, but not essential.
Why Join?
This is a fantastic opportunity to join a supportive and rewarding healthcare service where your work genuinely makes a difference to people's lives every day. If you're someone who enjoys helping others and wants to be part of a caring and dedicated team, apply today.
Patient Care Advisor in Newcastle upon Tyne employer: greenbean
Join a dynamic team as a Meter Reader, where you will enjoy a supportive work culture that prioritises employee development and offers full training for newcomers. With weekly pay and the convenience of a company car, this role provides immediate opportunities for those seeking meaningful employment in a field-based position.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Care Advisor in Newcastle upon Tyne
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at greenbean for the Patient Care Advisor role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Patient Care Advisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with greenbean, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at greenbean, and how you can make a difference!
How to prepare for a job interview at greenbean
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at greenbean.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like greenbean appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how greenbean supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
