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- Tasks: Deliver exceptional customer service and handle inquiries with professionalism.
- Company: Join a fantastic client team in the heart of Durham.
- Benefits: Flexible shifts, full training provided, and potential for permanent role.
- Other info: Office-based role with various shift patterns, including a 4-day workweek.
- Why this job: Be part of a supportive team that values your dedication and offers career growth.
- Qualifications: Positive attitude; previous experience is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
Join Our Team as a Customer Service Advisor based in Durham. Are you passionate about delivering great customer service? We are working with a fantastic client based in the heart of Durham to hire Customer Service Advisors on a temporary ongoing basis with the opportunity to secure a permanent role for the right person.
What You'll Do:
- Provide exceptional customer care while using various internal systems.
- Handle customer inquiries efficiently and professionally.
What We're Looking For:
- A positive, flexible attitude; shifts will vary Monday to Sunday, between 8am and 8pm.
- Various shift patterns available, including a 4-day workweek!
- Both full-time (37 hours/week) and part-time (27.5 hours/week) options.
- Previous customer service experience is a big plus, but not essential as full paid training is provided!
Additional Info:
- This is an office-based role in central Durham.
- Successful applicants must pass a credit check and DBS check.
Ready to take the next step? Apply today with your CV and join a team that values your dedication!
Customer Service Advisor in Durham employer: greenbean
Contact Detail:
greenbean Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Durham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at the company. A personal connection can really help you stand out in the crowd.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them that you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute to their success.
✨Tip Number 3
Practice your customer service skills! Think of common scenarios you might face as a Customer Service Advisor and role-play your responses. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Service Advisor in Durham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match what we're looking for in a Customer Service Advisor. Highlight any previous customer service roles or relevant experiences, even if they’re not directly related.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and why you want to join our team in Durham. Keep it friendly and professional, just like we are!
Show Off Your Flexibility: Since shifts vary from Monday to Sunday, let us know about your availability. If you're open to different shift patterns, mention that in your application to show us you're ready to jump in!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at greenbean
✨Know the Company
Before your interview, take some time to research the company and its values. Understanding their mission and what they stand for will help you align your answers with what they’re looking for in a Customer Service Advisor.
✨Showcase Your Customer Service Skills
Even if you don’t have extensive experience, think of examples from your past where you’ve provided great service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer.
✨Be Flexible and Positive
Since the role requires a flexible attitude, be prepared to discuss your availability and willingness to adapt to different shifts. A positive mindset can really set you apart, so let that shine through in your conversation!
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones about the team culture or training processes. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.