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- Tasks: Assist customers with inquiries and provide top-notch service while using various internal systems.
- Company: Join a dynamic client based in the vibrant heart of Lytham.
- Benefits: Enjoy flexible shift patterns, including a 4-day work week and full paid training.
- Why this job: This role offers a chance to develop customer service skills in a supportive environment with potential for permanence.
- Qualifications: Experience in customer service or finance is a plus; flexibility in working hours is essential.
- Other info: Must pass a credit check and DBS check; apply now with your CV!
The predicted salary is between 24000 - 36000 £ per year.
We are working with a client based in the heart of Lytham to recruit a number of Customer Service Advisors on a temporary ongoing basis, potentially leading to a permanent role for the right candidate.
The successful candidate will need to be fully flexible in working shift patterns Monday - Sunday, between the hours of 8am - 8pm. We have various shift patterns available, including a 4-day working week.
Full paid training will be provided; however, experience of working within a financial position or a good customer service background is extremely beneficial as you will be required to deliver excellent customer care whilst navigating numerous internal systems.
If you believe that you are suitable for the role, please do not hesitate and apply with a copy of your CV today!
Please note this is a full-time office-based role. Successful applicants must be able to successfully pass a credit check and DBS check.
Customer Service Advisor employer: Greenbean
Contact Detail:
Greenbean Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding what the client stands for will help you tailor your approach during any interviews or discussions, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Brush up on your customer service skills. Since this role requires excellent customer care, think of specific examples from your past experiences where you've successfully handled customer queries or complaints, as these will be valuable in demonstrating your capabilities.
✨Tip Number 3
Be prepared to discuss your flexibility with shift patterns. Given the requirement for various shifts, it’s important to convey your willingness to adapt and work different hours, which can set you apart from other candidates.
✨Tip Number 4
Research common internal systems used in customer service roles. Familiarity with these systems can give you an edge, as it shows you're proactive and ready to hit the ground running once you start.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or financial roles. Use specific examples that demonstrate your ability to deliver excellent customer care and navigate internal systems.
Write a Compelling Cover Letter: Craft a cover letter that explains why you are interested in the Customer Service Advisor position. Mention your flexibility with shift patterns and your willingness to undergo training, as well as any relevant experience.
Highlight Your Skills: In your application, emphasise skills that are crucial for the role, such as communication, problem-solving, and adaptability. These will show that you can thrive in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Greenbean
✨Show Your Customer Service Skills
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your ability to deliver excellent customer care.
✨Understand the Company and Role
Research the company and its values before the interview. Familiarise yourself with the role of a Customer Service Advisor and be ready to explain how your skills align with their needs, especially in a financial context.
✨Be Flexible and Adaptable
Since the role requires flexibility in shift patterns, be prepared to discuss your availability. Highlight any previous experience where you successfully adapted to changing schedules or demands.
✨Prepare for System Navigation Questions
As the job involves navigating various internal systems, be ready to answer questions about your technical skills. If you have experience with similar systems, mention it, and if not, express your willingness to learn quickly.
