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- Tasks: Manage your own caseload and liaise with clients and insurers.
- Company: Join Greenbank Lawyers, a supportive and progressive legal firm.
- Benefits: Enjoy a competitive salary, company pension, and on-site parking.
- Why this job: Kickstart your legal career in a dynamic environment with growth opportunities.
- Qualifications: Previous experience or strong interest in law and file handling required.
- Other info: Work in Blackburn and develop your skills in a collaborative team.
The predicted salary is between 26000 - 29000 £ per year.
Job Title: File Handler
Department: Noise Induced Hearing Loss (NIHL) Department
Location: Blackburn (In-person
Reference ID: GBHIRE-FH25
Date Posted: October 2025
Job Type: Full-time
Working Hours: Monday to Friday, 09:00 – 17:30
Salary: £26,000 – £29,000 per year
Additional Pay: Bonus scheme
Benefits: On-site parking
About Us
At Greenbank Lawyers, we are dedicated to providing exceptional legal services and achieving the best possible outcomes for our clients. Our team values professionalism, collaboration, and respect, ensuring every client receives attentive and effective representation. As our firm continues to grow, we are looking for motivated individuals who are eager to develop their careers within a supportive and progressive environment.
Role Overview
We are recruiting File Handlers to join our established Noise Induced Hearing Loss Department. The successful candidate will manage their own caseload, liaise directly with clients and insurers, and provide regular updates to management. This position offers an excellent opportunity for individuals with a background or keen interest in law to progress within a well-structured and supportive department.
Key Responsibilities
- Manage a personal caseload of Noise Induced Hearing Loss (NIHL) files from initial instruction through to settlement.
- Liaise with clients, insurers, and other parties in a professional and timely manner.
- Prepare letters of claim and instruct medical experts as required.
- Review medical records and complete all pre-issue tasks efficiently.
- Ensure files are progressed in line with firm procedures and service standards.
- Maintain accurate records and high levels of client care.
- Report on case progress to management as required.
Skills and Experience
Essential:
- Previous experience or strong interest in Law and File Handling.
- Excellent organisational skills with the ability to plan, prioritise, and manage workload effectively.
- Strong communication and listening skills.
- High attention to detail and ability to follow instructions accurately.
- Competent in using Microsoft Word, Excel, and Proclaim case management system.
- Understanding of standard IT packages.
- Ability to work both independently and collaboratively as part of a team.
Candidate Requirements
- Must be able to commute to or relocate to Blackburn prior to starting work.
- Must have the legal right to work in the United Kingdom.
- At least 12 months\’ experience as a File Handler
- Understand how to use Proclaim Systems.
Our Commitment
We are committed to supporting your professional development and helping you achieve your career goals. At Greenbank Lawyers, we value dedication, reliability, and integrity, offering genuine opportunities for progression within a growing and respected firm.
Job Types: Full-time, Permanent
Pay: £26,000.00-£29,000.00 per year
Benefits:
- Company pension
- On-site parking
Education:
- GCSE or equivalent (required)
Experience:
- File Handling : 1 year (required)
Work Location: In person
File Handler employer: Greenbank Lawyers
Contact Detail:
Greenbank Lawyers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land File Handler
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work in NIHL or similar areas. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching Greenbank Lawyers and understanding their values. Show us that you’re not just interested in any job, but specifically in being part of our team!
✨Tip Number 3
Practice your communication skills. As a File Handler, you'll need to liaise with clients and insurers. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace File Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the File Handler role. Highlight any relevant experience in law or file handling, and don’t forget to showcase your organisational skills and attention to detail. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the position and how your background aligns with our values at Greenbank Lawyers. Keep it professional but let your personality come through!
Showcase Your Communication Skills: As a File Handler, you'll be liaising with clients and insurers, so it's crucial to demonstrate your strong communication skills. Whether it's in your CV or cover letter, make sure to highlight examples where you've effectively communicated in a professional setting.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Greenbank Lawyers
✨Know Your Stuff
Before the interview, make sure you understand the basics of Noise Induced Hearing Loss and the role of a File Handler. Brush up on relevant legal terms and processes, as this will show your genuine interest in the position and help you answer questions confidently.
✨Showcase Your Skills
Prepare examples from your past experience that highlight your organisational skills, attention to detail, and ability to manage a caseload. Think of specific situations where you successfully communicated with clients or resolved issues, as these will demonstrate your capability for the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the firm's approach to client care, or opportunities for professional development. This shows that you’re not just interested in the job, but also in how you can grow within the company.
✨Dress the Part
Even though it’s an in-person interview, dressing professionally can make a great first impression. Opt for smart attire that reflects the professionalism of Greenbank Lawyers, as this will help you feel more confident and ready to tackle the interview.