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- Tasks: Lead a team to refurbish homes and ensure high-quality standards.
- Company: Join a leading housing maintenance team focused on creating proud homes.
- Benefits: Enjoy a competitive salary, generous leave, and training opportunities.
- Why this job: Make a real impact on community living and work in a supportive environment.
- Qualifications: Experience in managing teams and relevant professional qualifications required.
- Other info: This role offers career progression within a forward-thinking organisation.
The predicted salary is between 44000 - 58000 £ per year.
Job Title: Voids Officer (DLO) Location: Field Based Salary: £51,400 per annum Hours: 37 hours per week, Monday – Friday Are you a highly organised and proactive professional with experience managing large trade teams? Do you have a passion for delivering high quality refurbishment works and creating homes that customers can be proud of? If so, we have the perfect opportunity for you. We are recruiting a Voids Officer (DLO) to join a leading housing maintenance team. In this role, you will be responsible for delivering a high-quality void refurbishment programme, overseeing a large in house trade team of 16+, and ensuring that all void properties are refurbished efficiently, safely, and to an exceptional standard. Key Responsibilities: * Manage and lead the DLO voids team, ensuring high performance and adherence to budgets. * Conduct full surveys of empty and tenanted properties, specifying, authorising, and monitoring works to completion. * Carry out pre- and post-inspections, ensuring health and safety compliance across all works. * Resolve complaints and customer dissatisfaction with tact and professionalism. * Collaborate with colleagues to drive continuous improvement and innovation within the voids service. * Manage contractors when required, ensuring works meet quality and safety standards. * Maintain up to date knowledge of housing legislation, regulations, and best practice. What We’re Looking For: * Experience managing voids or repairs teams to a high standard of customer satisfaction. * Proven ability to manage multi-disciplinary teams and budgets effectively. * Strong organisational skills, attention to detail, and problem solving abilities. * Relevant professional qualifications (HND in Building Surveying/Construction or similar; CIOB/RICS or NEBOSH desirable). * Full UK driving license with business-use insurance. What’s On Offer: * Competitive salary of £51,400. * 25 days’ annual leave, rising to 30 days over five years. * Generous pension with employer contribution. * Reward schemes and discounts. * Training and tools to perform at your best. * Opportunities to progress within a supportive organisation. This is your chance to lead a dynamic team, make a real impact on the quality of homes, and be part of a forward-thinking housing maintenance service This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business
Voids Officer DLO employer: Greenacre Recruitment Ltd
Contact Detail:
Greenacre Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voids Officer DLO
✨Tip Number 1
Familiarise yourself with the latest housing legislation and regulations. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the housing maintenance sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Voids Officer role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and budgets in previous roles. Highlighting your leadership skills and problem-solving abilities will set you apart from other candidates.
✨Tip Number 4
Research StudySmarter and our values. Understanding our mission and how we operate will allow you to tailor your approach during any interviews, showing that you're a great fit for our team.
We think you need these skills to ace Voids Officer DLO
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience managing voids or repairs teams. Emphasise your organisational skills, attention to detail, and any relevant qualifications that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering high-quality refurbishment works. Mention specific examples of how you've successfully managed large trade teams and resolved customer complaints in the past.
Highlight Relevant Qualifications: Clearly list any professional qualifications you possess, such as HND in Building Surveying or memberships with CIOB/RICS. This will demonstrate your commitment to the field and enhance your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Greenacre Recruitment Ltd
✨Showcase Your Leadership Skills
As a Voids Officer, you'll be managing a large team. Be prepared to discuss your previous leadership experiences, how you motivate teams, and any specific challenges you've overcome in similar roles.
✨Demonstrate Your Knowledge of Regulations
Familiarise yourself with housing legislation and best practices relevant to void refurbishments. During the interview, mention specific regulations you’ve worked with and how you ensure compliance in your projects.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of examples where you've resolved customer complaints or managed tight budgets, and be ready to explain your thought process and outcomes.
✨Highlight Your Organisational Skills
This role requires strong organisational skills. Prepare to discuss how you prioritise tasks, manage multiple projects simultaneously, and ensure high-quality outcomes while adhering to deadlines.
