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- Tasks: Lead business analysis to enhance housing services and improve resident outcomes.
- Company: Forward-thinking local authority with a focus on service improvement.
- Benefits: Competitive daily rate, hybrid working, and impactful projects.
- Why this job: Make a real difference in housing services while developing your skills.
- Qualifications: Experience in business analysis and knowledge of housing management systems.
- Other info: Temporary contract until June with opportunities for professional growth.
The predicted salary is between 72000 - 81000 £ per year.
An exciting opportunity has arisen for an experienced Business Analyst to join a forward-thinking local authority housing service on an interim basis. This role is perfect for someone who thrives on service improvement, digital transformation and turning complex housing processes into practical, system-led solutions.
Working across homelessness, housing options, allocations, tenancies and repairs, you’ll play a key role in ensuring systems, data and processes support statutory compliance, operational efficiency and better outcomes for residents.
What you’ll be doing:
- Leading business analysis activity across a range of housing services
- Mapping and redesigning end-to-end processes to improve performance, compliance and customer experience
- Acting as the lead for housing systems development, with a strong focus on Orchard (or similar housing management systems)
- Translating operational and statutory requirements into clear system specifications and change requests
- Working closely with ICT, software suppliers and service teams to deliver and embed system improvements
- Supporting repairs and asset management process and system improvements
- Improving data quality, reporting and dashboards to support performance management and statutory returns
- Engaging stakeholders at all levels and supporting change management activity
What we’re looking for:
- Proven experience as a Business Analyst / Service Improvement professional within housing
- Strong understanding of local authority housing functions and statutory duties
- Hands-on experience with housing management systems (Orchard highly desirable)
- Excellent process mapping, requirements gathering and stakeholder engagement skills
- Confidence working with software suppliers and ICT teams
Business Analyst in Surrey employer: Greenacre Recruitment Ltd
Contact Detail:
Greenacre Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile highlights your experience as a Business Analyst, especially in housing services. Join relevant groups and engage with posts to increase your visibility.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of housing management systems like Orchard. Be ready to discuss how you've improved processes and outcomes in previous roles – real examples will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities waiting for you, and applying directly can give you an edge over other candidates. Let’s get you that interim role!
We think you need these skills to ace Business Analyst in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role. Highlight your experience in housing services and any relevant projects you've worked on. We want to see how your skills align with what we’re looking for!
Showcase Your Skills: In your application, don’t just list your skills—show us how you’ve used them! Give examples of how you’ve improved processes or engaged stakeholders in previous roles. This will help us see your impact.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to complex topics!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Greenacre Recruitment Ltd
✨Know Your Housing Services
Make sure you brush up on your knowledge of local authority housing functions and statutory duties. Understanding the specific challenges and processes within housing services will help you demonstrate your expertise and show that you're the right fit for the role.
✨Showcase Your Process Mapping Skills
Be prepared to discuss your experience with process mapping and redesigning end-to-end processes. Bring examples of how you've improved performance and customer experience in previous roles, as this will highlight your ability to contribute effectively to the team.
✨Familiarise Yourself with Housing Management Systems
If you have experience with Orchard or similar housing management systems, make sure to mention it! Be ready to explain how you've used these systems to support operational efficiency and compliance, as this is a key aspect of the role.
✨Engage Stakeholders Effectively
Prepare to discuss your approach to stakeholder engagement and change management. Think of specific instances where you've successfully collaborated with various teams or software suppliers to implement system improvements, as this will demonstrate your ability to work across different levels.
