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- Tasks: Lead housing management and support services to enhance resident wellbeing.
- Company: Join a dynamic team focused on delivering excellent housing services.
- Benefits: Competitive salary, car allowance, and opportunities for professional growth.
- Other info: Inspire a dedicated team and drive service improvements in a supportive environment.
- Why this job: Make a real impact on communities and improve lives through innovative leadership.
- Qualifications: Significant leadership experience in housing and strong compliance knowledge.
The predicted salary is between 57000 - 74000 £ per year.
Head of Residents and Support Location: Birmingham Salary: Circa £66,677 + £5000 car allowance Are you a dynamic leader, passionate about delivering excellent housing and support services? This is a fantastic opportunity to step into a senior leadership role where you’ll shape resident services, champion safeguarding, and drive real improvements in people’s lives. We are seeking an experienced Head of Residents and Support to lead high-quality housing management and support services, ensuring compliance, innovation, and outstanding outcomes for residents. You will play a key role in embedding a culture of excellence, inspiring a dedicated team, and working collaboratively with partners to deliver services that meet diverse needs. What you’ll be doing: * Leading housing management and support services to ensure residents receive safe, effective, and person-centred support. * Acting as safeguarding lead, embedding best practice and overseeing complex and sensitive cases. * Driving service improvement through innovation, learning from complaints, and engaging residents in service design. * Developing pathways that enable residents to transition towards independent living. * Leading projects that deliver real outcomes for communities while ensuring compliance with regulatory standards. * Inspiring and developing your team to deliver high performance, ensuring they have the right skills to meet current and future needs. What we’re looking for: * Significant leadership experience in housing or supported housing. * A strong track record of delivering services in a regulated environment, with a deep understanding of compliance, safeguarding, and risk management. * Excellent leadership and interpersonal skills with the ability to influence at all levels. * Proven ability to deliver change, service improvements, and innovative solutions. * Experience in financial management and using technology to enhance resident experience. * CIH qualification (or willingness to work towards this) is desirable. Why apply? This role offers the chance to take ownership of a key service area where your leadership will make a direct impact on resident wellbeing and community outcomes. If you are highly motivated, strategic, and passionate about improving housing and support services, we’d love to hear from you. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business
Head Of Residents & Support employer: Greenacre Recruitment Ltd
Contact Detail:
Greenacre Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Residents & Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to resident services and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets it.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've driven service improvements or led teams in the past. This is your chance to demonstrate that you can inspire and develop others, just like they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head Of Residents & Support
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description carefully. It’s packed with info about what we’re looking for and how you can shine in your application.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor it to highlight your leadership experience in housing and support services. Show us how your skills align with what we need for the Head of Residents and Support role.
Showcase Your Achievements: When writing your application, don’t hold back on showcasing your achievements. We want to see how you’ve driven service improvements and made a real impact in your previous roles.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Greenacre Recruitment Ltd
✨Know Your Stuff
Make sure you thoroughly understand the role of Head of Residents and Support. Familiarise yourself with key concepts like safeguarding, compliance, and service improvement. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led teams or projects. Highlight how you inspired your team, drove change, and improved services. This is your chance to demonstrate your leadership style and how it aligns with the company's values.
✨Engage with the Interviewers
Don’t just wait for questions; engage with your interviewers. Ask insightful questions about their current challenges in resident services or how they measure success. This shows that you’re proactive and genuinely interested in making a difference.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in this role and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.