At a Glance
- Tasks: Ensure top-notch repairs and maintenance across housing portfolios while collaborating with contractors.
- Company: Join a forward-thinking organisation dedicated to improving community living standards.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on delivering excellent customer service.
- Why this job: Make a real difference in people's lives by enhancing their living conditions.
- Qualifications: Experience in repairs and maintenance, with strong analytical and communication skills.
The predicted salary is between 30000 - 40000 € per year.
The Role: As the Asset Surveyor Repairs assuring repairs and maintenance works delivered by contractors. You will play a key role in improving service delivery by reviewing performance data, conducting post inspections and investigating complaints. Working collaboratively with stakeholders, you will ensure works meet required standards, provide excellent customer outcomes, and comply with statutory obligations and best practice.
Key Responsibilities:
- Monitor and quality assure repairs and maintenance works delivered across a housing portfolio.
- Carry out post inspections of completed works, including targeted and random checks.
- Investigate customer complaints relating to repairs and produce detailed reports.
- Analyse customer satisfaction data to identify trends, risks and service improvements.
- Identify instances of poor workmanship and ensure corrective actions are taken.
- Provide guidance to contractors on standards, specifications and policy requirements.
- Ensure specialist works are properly procured, managed and delivered to a high standard.
- Liaise with internal teams including housing, estates and surveying colleagues.
- Ensure compliance with statutory obligations and regulatory standards.
What We’re Looking For:
- Experience in repairs and maintenance.
Asset Surveyor - Repairs & Maintenance in Essex employer: Greenacre Recruitment Ltd
As an Asset Surveyor in Repairs & Maintenance, you will thrive in a supportive work culture that prioritises employee development and collaboration. Our commitment to excellence is reflected in our comprehensive training programmes and opportunities for career advancement, all while working in a dynamic environment dedicated to improving housing standards and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Asset Surveyor - Repairs & Maintenance in Essex
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the hunt for an Asset Surveyor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of repairs and maintenance standards. Be ready to discuss how you've handled customer complaints and improved service delivery in the past. We want to see your problem-solving skills in action!
✨Tip Number 3
Showcase your analytical skills! When discussing your experience, highlight how you've used data to identify trends and improve service outcomes. This will demonstrate your ability to monitor and quality assure works effectively.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Asset Surveyor - Repairs & Maintenance in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in repairs and maintenance. We want to see how your skills align with the role of Asset Surveyor, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving service delivery and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Showcase Your Analytical Skills:Since the role involves analysing customer satisfaction data, make sure to mention any experience you have with data analysis or performance monitoring. We love candidates who can spot trends and suggest improvements!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Greenacre Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and maintenance processes. Familiarise yourself with common issues, standards, and regulations in the industry. This will help you answer technical questions confidently and show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully monitored or quality assured repairs. Highlight any instances where you improved service delivery or resolved customer complaints. This will demonstrate your hands-on experience and problem-solving skills.
✨Data is Key
Since analysing customer satisfaction data is part of the job, be ready to discuss how you've used data in previous roles. Think about trends you've identified and how you've implemented changes based on that data. This shows your analytical skills and commitment to continuous improvement.
✨Collaboration is Crucial
Emphasise your ability to work collaboratively with various stakeholders. Prepare to discuss how you've liaised with different teams in the past, especially in resolving issues or ensuring compliance. This will highlight your teamwork skills and adaptability in a dynamic environment.
