At a Glance
- Tasks: Manage freight logistics and provide top-notch customer service in a fast-paced environment.
- Company: Ambitious SME in the freight forwarding industry with growth potential.
- Benefits: Competitive salary, generous leave, bonus opportunities, and extensive training.
- Other info: Hybrid working model with great career progression opportunities.
- Why this job: Join a dynamic team and make an impact in global logistics solutions.
- Qualifications: 2+ years in freight forwarding and excellent customer service skills.
We are actively looking to engage shipping, freight and European transport professionals with a passion for freight forwarding for a new role in Sutton Coldfield, West Midlands. My client is a SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.
As a Freight Forwarder you will report to the International Shipping & Freight Manager on a daily basis. You will be responsible for the following areas across the Sutton Coldfield, West Midlands office:
- Managing the pricing, quoting, booking and file monitoring of freight across import & export across air, sea & road freight.
- Manage air, sea & ocean freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentation.
- Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients' business requirements.
- Informing customers about the freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods.
- Handling customs entries (EUR1's / ATR1's) and arranging billings for VAT/Duties.
- Documents of Operations and transportation (booking, airway bills and loading confirmation).
- Nominating carriers, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
The successful candidate will have an expansive background in either air, sea or road freight forwarding. The ideal Freight Forwarder will have the following skills and experience:
- 2+ years' experience in freight forwarding, transport planning.
- Experience of pricing, quotation and planning customer deliveries across air, sea or road freight forwarding.
- Desirable experience of customs compliance (not essential).
- Excellent customer service experience.
- Knowledge of INCOTerms is advantageous.
- Commutable to Sutton Coldfield, Birmingham on a hybrid basis.
What's On Offer?
- £35,000-£42,000.
- 32 days annual leave.
- 10% - 15% company bonus / profit share.
- Comprehensive company benefits account.
- World-class training & development and large opportunities to progress.
Freight Forwarder in Sutton Coldfield employer: Green & Wolvin Recruitment
Join a dynamic SME freight forwarding business in Sutton Coldfield, where your passion for logistics will thrive in a fast-paced environment. With a strong focus on employee growth, we offer world-class training, generous annual leave, and a competitive bonus structure, ensuring that you are well-supported in your career journey while contributing to our ambitious growth plans.
Contact Details:
Green & Wolvin Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Freight Forwarder in Sutton Coldfield
✨Tip Number 1
Network like a pro! Get out there and connect with people in the freight forwarding industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of INCOTerms and customs compliance. Be ready to discuss your experience with air, sea, and road freight. Show them you’re not just passionate but also knowledgeable about the industry!
✨Tip Number 3
When you get an interview, ask questions that show you’re genuinely interested in their business. Inquire about their growth plans or how they handle customer service challenges. This will help you stand out as a candidate who’s invested in their success.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Freight Forwarder role. Plus, it shows you’re serious about joining our team and makes it easier for us to find your application.
We think you need these skills to ace Freight Forwarder in Sutton Coldfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Freight Forwarder role. Highlight your experience in air, sea, and road freight forwarding, and don’t forget to mention any customer service skills you have. We want to see how your background fits with our ambitions!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for freight forwarding and how you can contribute to our growth. Be specific about your achievements and how they relate to the job description.
Showcase Your Skills:In your application, make sure to showcase your skills in pricing, quoting, and customs compliance if you have them. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Green & Wolvin Recruitment
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of air, sea, and road freight forwarding. Understand the key terms, processes, and INCOTerms that are relevant to the role. This will not only help you answer questions confidently but also show your passion for the industry.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial in this role, prepare examples from your past experiences where you went above and beyond for a client. Think about how you handled difficult situations or built strong relationships with customers, as these stories will resonate well during the interview.
✨Prepare for Pricing and Quotation Questions
Expect questions related to pricing, quoting, and managing freight costs. Brush up on your experience with pricing strategies and be ready to discuss how you approach quotations for different types of freight. Being able to articulate your thought process will impress the interviewer.
✨Demonstrate Your Problem-Solving Skills
In a fast-paced environment like freight forwarding, problem-solving is key. Prepare to discuss specific challenges you've faced in logistics and how you resolved them. Highlight your ability to think on your feet and find effective solutions under pressure.
