At a Glance
- Tasks: Manage freight operations, pricing, and customer relationships in a fast-paced environment.
- Company: Ambitious SME in the freight forwarding and shipping industry.
- Benefits: 32 days annual leave, hybrid work, and comprehensive training opportunities.
- Other info: Exciting career progression in a dynamic and supportive team.
- Why this job: Join a growing company and make an impact in logistics for major global clients.
- Qualifications: 2+ years in freight forwarding and strong customer service skills.
The predicted salary is between 30000 - 40000 € per year.
We are actively looking to engage customs compliance professionals with a passion for shipping and European / RoW freight forwarding for a new role as a Freight Operations Specialist (4on4off) in Redditch, Worcestershire. This role is for a 4on4off shift pattern on a hybrid work basis. My client is a SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on providing freight forwarding & customs clearance for air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.
As a Freight Operations Specialist (4on4off) you will report to the Freight Operations Manager on a daily basis. You will be responsible for the following areas:
- Managing the pricing, quoting, booking and file monitoring of freight across import & export across air, sea & road freight.
- Manage air, sea & ocean freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentations.
- Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients' business requirements.
- Informing customers about the freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods.
- Nominating carriers, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
The successful candidate will have an expansive background in customs compliance within the freight forwarding industry. The ideal Freight Operations Specialist (4on4off) will have the following skills and experience:
- 2+ years' experience in freight forwarding, transport planning.
- Experience of pricing, quotation and planning customer deliveries across air, sea or road freight forwarding.
- Desirable experience of customs compliance (not essential).
- Ability to work a 4on4off shift pattern on a hybrid basis.
32 days annual leave.
Comprehensive company benefits account.
World-class training & development and large opportunities to progress.
Operations Co-Ordinator - Freight/Logistics in Redditch employer: Green & Wolvin Recruitment
Join a dynamic SME freight forwarding business in Redditch, Worcestershire, where your passion for logistics will thrive in a fast-paced environment. With a strong focus on employee growth, we offer world-class training and development opportunities, alongside a comprehensive benefits package including 32 days of annual leave. Our collaborative work culture encourages innovation and excellence, making us an excellent employer for those seeking meaningful and rewarding careers in the freight and shipping industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Co-Ordinator - Freight/Logistics in Redditch
✨Tip Number 1
Network like a pro! Reach out to people in the freight and logistics industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their services and be ready to discuss how your experience aligns with their needs. We want you to shine and show them why you're the perfect fit for their team!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your skills and experiences. We can’t stress enough how important it is to communicate your value clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our growing team in the freight forwarding world.
We think you need these skills to ace Operations Co-Ordinator - Freight/Logistics in Redditch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Freight Operations Specialist role. Highlight your experience in freight forwarding, customs compliance, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for shipping and logistics, and explain why you're the perfect fit for this role. Don’t forget to mention your experience with air, sea, and road freight – we love specifics!
Showcase Your Customer Service Skills:Since building relationships with clients is key, make sure to highlight any customer service experience you have. Share examples of how you've gone above and beyond to meet client needs – we’re all about providing top-notch service!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s super easy, and you’ll be one step closer to joining our ambitious team in Redditch. We can’t wait to see your application!
How to prepare for a job interview at Green & Wolvin Recruitment
✨Know Your Freight Basics
Make sure you brush up on your knowledge of air, sea, and road freight processes. Understand the key terms like INCOTerms and customs documentation. This will show that you're not just interested in the role but also have a solid grasp of the industry.
✨Showcase Your Customer Service Skills
Since this role involves building relationships with clients, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to meet a client's needs.
✨Prepare for Pricing Discussions
Get familiar with pricing strategies and how to quote effectively. Be prepared to discuss how you would approach pricing for different freight options. This shows that you can think critically about cost-effective solutions for clients.
✨Demonstrate Your Adaptability
With a 4on4off shift pattern and hybrid work model, it's important to highlight your flexibility. Share experiences where you've successfully adapted to changing environments or schedules, proving that you can thrive in a fast-paced setting.
