At a Glance
- Tasks: Coordinate import and export logistics for air, sea, and road freight.
- Company: Dynamic SME in the freight forwarding industry with big growth ambitions.
- Benefits: Competitive salary, 32 days leave, company bonus, and extensive training.
- Other info: Work 4 nights a week with great career progression opportunities.
- Why this job: Join a fast-paced environment and make a real impact in global logistics.
- Qualifications: 2+ years in freight forwarding and excellent customer service skills.
The predicted salary is between 33000 - 35000 £ per year.
We are actively looking to engage shipping, freight and European transport professionals with a passion for freight forwarding for a new role as an Import & Export Coordinator (Nights) in Redditch, West Midlands. This role is a night‑shift based opportunity (across 4x nights per week).
My client is an SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast‑pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. The client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.
As an Import & Export Coordinator you will report to the International Shipping & Freight Manager on a daily basis. You will be responsible for the following areas across the Redditch, West Midlands office:
- Managing the pricing, quoting, booking and file monitoring of freight across import & export across air, sea & road freight.
- Managing air, sea & ocean freight import and export bookings including pricing, quotations, end‑to‑end shipping and customs documentation.
- Developing and building relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients business requirements.
- Informing customers about the freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods.
- Handling customs entries (EUR1's / ATR1's) and arranging billings for VAT/Duties.
- Documents of Operations and transportation (booking, airway bills and loading confirmation).
- Nominating carriers, airlines and GSA in line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
- Working 4x nights per week.
The successful candidate will have an expansive background in either air, sea or road freight forwarding industry. The ideal Import & Export Coordinator will have the following skills and experience:
- 2+ years experience in freight forwarding, transport planning.
- Experience of pricing, quotation and planning customer deliveries across air, sea or road freight forwarding.
- Desirable experience of customs compliance (not essential).
- Excellent customer service experience.
- Knowledge of INCOTerms is advantageous.
- Ability to work 4x night shifts per week.
- Commutable to Redditch on a hybrid basis.
£33,000-£35,000
32 days annual leave
Company bonus / profit share
Comprehensive company benefits account.
World-class training & development and large opportunities to progress.
Night Freight Forwarding: Import & Export Coordinator in Redditch employer: Green & Wolvin Recruitment
Join a dynamic SME freight forwarding business in Redditch, West Midlands, where your passion for logistics will thrive in a fast-paced environment. With a strong focus on employee growth, we offer world-class training, a generous benefits package including 32 days of annual leave and profit sharing, and the opportunity to build meaningful relationships with some of the world's largest customers. Experience a supportive work culture that values your contributions and ambitions as we grow together in the freight and shipping industry.
Contact Details:
Green & Wolvin Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Freight Forwarding: Import & Export Coordinator in Redditch
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research common questions for Import & Export Coordinator roles and practice your answers. Show off your knowledge of INCOTerms and customs compliance to impress your potential employer.
✨Tip Number 3
Tailor your approach! When you find a job that excites you, make sure to highlight your relevant experience in freight forwarding during interviews. Share specific examples of how you've managed pricing, quoting, and customer service in past roles.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Night Freight Forwarding: Import & Export Coordinator in Redditch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Import & Export Coordinator role. Highlight your experience in freight forwarding, especially any specific skills related to air, sea, or road freight. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for freight forwarding and how you can contribute to our ambitious growth. Be sure to mention any relevant experience and why you're excited about working nights with us.
Showcase Customer Service Skills:Since excellent customer service is key in this role, make sure to highlight any past experiences where you've gone above and beyond for clients. We love seeing candidates who understand the importance of building strong relationships!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Green & Wolvin Recruitment
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of air, sea, and road freight forwarding. Understand the key terms like INCOTerms and customs compliance, as these will likely come up in conversation. Being able to speak confidently about these topics will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a client or resolved a tricky situation. This will demonstrate your ability to build relationships and provide excellent service.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to freight forwarding. For instance, how would you handle a last-minute change in shipping requirements? Practising your responses to these types of questions can help you think on your feet during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s growth plans or how they measure success in the Import & Export Coordinator role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
