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- Tasks: Coordinate import and export logistics for air, sea, and road freight.
- Company: Dynamic SME in the freight forwarding industry with ambitious growth plans.
- Benefits: Competitive salary, 32 days leave, bonuses, and extensive training opportunities.
- Other info: Work 4 nights a week with great career progression potential.
- Why this job: Join a fast-paced environment and make a real impact in global logistics.
- Qualifications: 2+ years in freight forwarding and excellent customer service skills required.
The predicted salary is between 33000 - 35000 £ per year.
We are actively looking to engage shipping, freight and European transport professionals with a passion for freight forwarding for a new role as an Import & Export Co-ordinator (Nights) in Redditch, West Midlands. This role is a night shift based opportunity (across 4x nights per week).
My client is a SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.
As an Import & Export Co-ordinator you will report to the International Shipping & Freight Manager on a daily basis. You will be responsible for the following areas across the Redditch, West Midlands office:
- Managing the pricing, quoting, booking and file monitoring of freight across import & export across air, sea & road freight.
- Manage air, sea & ocean freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentation.
- Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients' business requirements.
- Informing customers about the freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods.
- Handling customs entries (EUR1's / ATR1's) and arranging billings for VAT/Duties.
- Documents of Operations and transportation (booking, airway bills and loading confirmation).
- Nominating carriers, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
- You will be working 4x nights per week.
The successful candidate will have an expansive background in either air, sea or road freight forwarding industry. The ideal Import & Export Co-ordinator will have the following skills and experience:
- 2+ years' experience in freight forwarding, transport planning.
- Experience of pricing, quotation and planning customer deliveries across air, sea or road freight forwarding.
- Desirable experience of customs compliance (not essential).
- Excellent customer service experience.
- Knowledge of INCOTerms is advantageous.
- Ability to work 4x night shifts per week.
- Commutable to Redditch on a hybrid basis.
What's On Offer?
- £33,000-£35,000.
- 32 days annual leave.
- Company bonus / profit share.
- Comprehensive company benefits account.
- World-class training & development and large opportunities to progress.
Import & Export Co-ordinator (Nights) in Redditch employer: Green & Wolvin Recruitment
Contact Detail:
Green & Wolvin Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import & Export Co-ordinator (Nights) in Redditch
✨Network Like a Pro
Get out there and connect with people in the freight forwarding industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience in air, sea, and road freight. We want to see how your skills can solve their problems, so come prepared with examples of how you've handled pricing, quoting, and customer service in the past.
✨Be Ready for the Night Shift
Since this role is all about those night shifts, show your enthusiasm for working during those hours. We know it can be a bit different, but if you can demonstrate that you’re ready and willing to embrace the night life, you’ll stand out from the crowd!
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Import & Export Co-ordinator (Nights) in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Import & Export Co-ordinator role. Highlight your experience in freight forwarding, especially any specific air, sea, or road freight knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about freight forwarding and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Customer Service Skills: Since customer service is key in this role, make sure to mention any relevant experiences where you've gone above and beyond for clients. We want to know how you build relationships and ensure satisfaction!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Green & Wolvin Recruitment
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of air, sea, and road freight forwarding. Understand the key terms like INCOTerms and customs compliance, as these will likely come up in conversation. Being able to speak confidently about these topics will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a client or resolved a tricky situation. This will demonstrate your ability to build relationships and provide excellent service.
✨Prepare for Night Shift Questions
As this is a night shift position, be ready to explain why you're suited for working nights. Share any past experiences with night shifts or how you plan to manage your schedule. This will help reassure them that you're committed and can handle the demands of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s growth plans, team dynamics, or specific challenges they face in freight forwarding. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.