At a Glance
- Tasks: Manage freight operations, pricing, and customer relationships in a fast-paced environment.
- Company: Ambitious SME in the freight forwarding industry with growth potential.
- Benefits: 32 days annual leave, comprehensive benefits, and world-class training.
- Other info: Hybrid work model with excellent career progression opportunities.
- Why this job: Join a dynamic team and make an impact in global logistics.
- Qualifications: 2+ years in freight forwarding and strong customer service skills.
The predicted salary is between 30000 - 40000 € per year.
We are actively looking to engage customs compliance professionals with a passion for shipping and European / RoW freight forwarding for a new role as a Freight Operations Specialist (4on4off) in Redditch, Worcestershire. This role is for a 4on4off shift pattern on a hybrid work basis. My client is a SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on providing freight forwarding & customs clearance for air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.
As a Freight Operations Specialist (4on4off) you will report to the Freight Operations Manager on a daily basis. You will be responsible for the following areas across the Redditch office in Worcestershire:
- Managing the pricing, quoting, booking and file monitoring of freight across import & export across air, sea & road freight.
- Manage air, sea & ocean freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentation.
- Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients' business requirements.
- Informing customers about the freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods.
- Nominating carriers, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
The successful candidate will have an expansive background in customs compliance within the freight forwarding industry. The ideal Freight Operations Specialist (4on4off) will have the following skills and experience:
- 2+ years' experience in freight forwarding, transport planning.
- Experience of pricing, quotation and planning customer deliveries across air, sea or road freight forwarding.
- Desirable experience of customs compliance (not essential).
- Ability to work a 4on4off shift pattern on a hybrid basis.
32 days annual leave.
Comprehensive company benefits account.
World-class training & development and large opportunities to progress.
Freight Operations Specialist in Redditch employer: Green & Wolvin Recruitment
Join a dynamic SME freight forwarding business in Redditch, Worcestershire, where your expertise as a Freight Operations Specialist will be valued in a fast-paced environment. With a strong focus on employee growth, we offer world-class training and development opportunities, alongside a comprehensive benefits package including 32 days of annual leave. Our collaborative work culture encourages innovation and fosters strong relationships with some of the world's leading industrial and retail clients, making this an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Operations Specialist in Redditch
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. Building connections can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their services, especially in customs compliance and freight solutions, so you can impress them with your knowledge.
✨Tip Number 3
Showcase your skills! Bring examples of how you've managed pricing, quoting, and customer relationships in previous roles. Real-life stories can make you stand out from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Freight Operations Specialist in Redditch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Freight Operations Specialist role. Highlight your experience in freight forwarding, customs compliance, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for shipping and logistics. Share specific examples of how you've successfully managed freight operations in the past. Let us know why you're the perfect fit for this role!
Showcase Your Customer Service Skills:Since building relationships with clients is key, make sure to highlight your customer service experience. Talk about how you've gone above and beyond to meet client needs in previous roles. We love candidates who can keep our customers happy!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Green & Wolvin Recruitment
✨Know Your Freight Basics
Make sure you brush up on your knowledge of air, sea, and road freight operations. Understand the key terms like INCOTerms, customs documentation, and pricing strategies. This will show that you're not just interested in the role but also have a solid grasp of the industry.
✨Showcase Your Customer Service Skills
Since this role involves building relationships with clients, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to meet a client's needs.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios related to freight operations. For instance, how would you handle a last-minute change in shipping requirements? Practising these types of questions can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that demonstrate your interest in the company’s growth and your potential role in it. Inquire about their future plans in freight forwarding or how they handle challenges in customs compliance. This shows you're thinking long-term!
