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- Tasks: Manage ocean freight bookings and ensure smooth shipping processes.
- Company: Join a leading global shipping company with a dynamic work culture.
- Benefits: Competitive salary, hybrid working, bonus scheme, and private healthcare.
- Why this job: Be part of a fast-paced environment and make a real impact in logistics.
- Qualifications: 2+ years in sea freight forwarding and excellent customer service skills.
- Other info: Great opportunities for career progression and skill development.
The predicted salary is between 29000 - 42000 £ per year.
We are actively looking to engage ocean & sea freight professionals with a passion for freight forwarding and aviation shipping for a new role as a Sea Freight Forwarder working, on a hybrid based, from Tamworth in the West Midlands. Client Details My client is a market-leader in the shipping industry and has offices based across the world (in Iberia, Central Europe, North & South America, the Fast East & more recently in Africa). You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on providing cost-effective and best in class services for worldwide ocean and sea freight! With large scale investment they are actively looking to grow their freight forwarding offerings across the UK by adding additional opportunities within their Tamworth office in the West Midlands. Job Description As an Sea Freight Forwarder, you will report in to the Sea & Ocean Freight Manager on a daily basis. You will be responsible for the following areas for responsibility across the Tamworth office in the West Midlands: * Manage sea / ocean freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentations. * Documents of Operations and transportation (booking, Bills of Laden, pre-advices, loading confirmation). * Nominating carriers, hauliers and shipping lines, in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms. * Raise additional customs documentation to ensure the freight can move from country to country (ISF,COO, clearance documentation etc) * Customer rate analysis on route guidance, whilst monitoring and secure allocations and operation efficiency * Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients business requirements The Ideal Candidate The successful candidate will have an expansive background in sea and ocean freight forwarding across both import and export. The ideal Sea Freight Forwarder will have the following skills and experience: * 2+ year's experience in freight forwarding in either sea or ocean freight forwarding. * Experience of pricing, quotation and planning customer deliveries across ocean & sea freight. * Desirable experience of customs compliance. * Excellent customer service experience. * Knowledge of INCOTerms is advantageous. * Commutable to Tamworth in the West Midlands on a hybrid basis. What’s On Offer? * £34,000-£38,000. * Hybrid working 2-3 days in the office in Lichfield. * Company bonus scheme – circa 10%-20% of salary. * Comprehensive company benefits account. * Large opportunities to progress knowledge and job banding. * Private healthcare scheme
Ocean Freight Forwarder employer: Green & Wolvin Recruitment
Contact Detail:
Green & Wolvin Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean Freight Forwarder
✨Tip Number 1
Network like a pro! Reach out to your connections in the shipping industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of INCOTerms and customs compliance. Be ready to discuss how your experience aligns with the responsibilities of managing sea freight bookings and customer service.
✨Tip Number 3
Showcase your customer service skills! During interviews, share specific examples of how you've built relationships and provided top-notch service in your previous roles. This will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We’re always looking for passionate individuals like you to join our team. Plus, it’s a great way to ensure your application gets noticed directly by the hiring team.
We think you need these skills to ace Ocean Freight Forwarder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Ocean Freight Forwarder. Highlight your experience in freight forwarding, especially with sea and ocean freight, and don’t forget to mention any relevant customs compliance knowledge.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for freight forwarding and how your skills align with the responsibilities listed in the job description. Show us why you’re the perfect fit!
Showcase Your Customer Service Skills: Since excellent customer service is key in this role, make sure to include examples of how you've built relationships and provided top-notch service in your previous positions. We want to see your people skills in action!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Green & Wolvin Recruitment
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of ocean freight forwarding, including INCOTerms and customs compliance. Being able to discuss these topics confidently will show that you're not just familiar with the role but also passionate about it.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a delay in shipping or dealing with a difficult customer. Think of examples from your past experience where you successfully navigated similar challenges.
✨Showcase Your Customer Service Skills
Since excellent customer service is key in this role, be ready to share examples of how you've built relationships with clients in the past. Highlight any instances where you went above and beyond to meet customer needs.
✨Research the Company
Familiarise yourself with the client’s operations and their position in the market. Understanding their services and values will help you tailor your responses and demonstrate your genuine interest in joining their team.