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- Tasks: Coordinate air, sea, and road freight bookings while ensuring top-notch customer service.
- Company: Join a leading global shipping company with a dynamic work culture.
- Benefits: Competitive salary, annual bonus, 32 days leave, and comprehensive benefits.
- Why this job: Be part of a fast-paced environment and make a real impact in logistics.
- Qualifications: 2+ years in freight forwarding with strong customer service skills.
- Other info: Hybrid work model with great opportunities for career advancement.
The predicted salary is between 28000 - 42000 £ per year.
We are actively looking to engage air, sea and road freight professionals with a passion for freight forwarding and aviation shipping for a new role as a Freight & Shipping Co-ordinator in Manchester. The role is based at Manchester Airport on a hybrid basis (2-3 days per week).
Client Details: My client is a market-leader in the shipping industry and has offices based across the world (in Germany, Spain, USA & more recently in the Far East). You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, AOG, sea freight & road freight solutions, which are both cost effective & time sensitive.
Job Description: As a Freight & Shipping Co-ordinator you will report in to the Freight Manager on a daily basis. You will be responsible for the following areas for responsibility across the office in Manchester:
- Manage air, sea & road freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentation.
- Documents of Operations and transportation (booking, airway bills and loading confirmation).
- Nominating carriers, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
- Raise additional customs documentation to ensure the freight can move from country to country (ISF, COO, clearance documentation etc).
- Customer rate analysis on route guidance, whilst monitoring and securing allocations and operation efficiency.
- Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients business requirements.
The Ideal Candidate: The successful candidate will have an expansive background in freight forwarding across both import and export. The ideal Freight & Shipping Co-ordinator will have the following skills and experience:
- 2+ years experience in freight forwarding in either air, sea or road freight forwarding.
- Experience of pricing, quotation and planning customer deliveries across air & road freight.
- Desirable experience of customs compliance.
- Excellent customer service experience.
- Knowledge of INCOTerms is advantageous.
- Commutable to Manchester on a hybrid basis (2-3 days per week).
What's On Offer? £34,000-£38,000 Annual bonus of between £2,000-£3,000 32 days annual leave Comprehensive company benefits account. Large opportunities to progress knowledge and job banding.
Freight & Shipping Co-ordinator in Manchester employer: Green & Wolvin Recruitment
Contact Detail:
Green & Wolvin Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight & Shipping Co-ordinator in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight and shipping industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their logistics solutions and be ready to discuss how your experience aligns with their needs. We want you to shine and show them why you’re the perfect fit for their team!
✨Tip Number 3
Practice your pitch! You never know when you might meet someone from the company or a recruiter. Have a quick summary of your experience and skills ready to go. We want you to make a lasting impression whenever the opportunity arises!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you prepare for the next steps in the hiring process. Let’s get you that Freight & Shipping Co-ordinator role!
We think you need these skills to ace Freight & Shipping Co-ordinator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight & Shipping Co-ordinator role. Highlight your experience in air, sea, and road freight forwarding, and don’t forget to mention any customs compliance knowledge you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for logistics and how your skills align with our needs. Mention specific experiences that demonstrate your customer service excellence and problem-solving abilities.
Showcase Relevant Experience: When filling out your application, be sure to showcase your relevant experience in freight forwarding. Include details about your previous roles, especially those involving pricing, quotations, and managing import/export bookings.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success! It’s super easy, and you’ll be able to keep track of your application status directly with us.
How to prepare for a job interview at Green & Wolvin Recruitment
✨Know Your Freight Basics
Make sure you brush up on your knowledge of air, sea, and road freight processes. Understand the key terms like INCOTerms and customs documentation. This will show that you're not just passionate but also knowledgeable about the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in past roles. Think about specific situations where you went above and beyond to meet a client's needs, as this role heavily focuses on building relationships with customers.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to freight forwarding. Practice how you would handle issues like delays or pricing disputes. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Research the Company
Familiarise yourself with the company’s operations and their position in the market. Knowing about their global presence and recent developments can help you tailor your answers and show genuine interest in the role.
