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- Tasks: Coordinate air, sea, and road freight bookings while ensuring smooth logistics operations.
- Company: Join a leading global shipping company with a dynamic work culture.
- Benefits: Competitive salary, annual bonuses, 32 days leave, and comprehensive benefits.
- Why this job: Be part of a fast-paced environment and make a real impact in logistics.
- Qualifications: 2+ years in freight forwarding with strong customer service skills.
- Other info: Hybrid working model with great opportunities for career progression.
We are actively looking to engage air, sea and road freight professionals with a passion for freight forwarding and aviation shipping for a new role as a Freight Co-ordinator in Manchester. The role is based at Manchester Airport on a hybrid basis (2-3 days per week).
My client is a market-leader in the shipping industry and has offices based across the world (in Germany, Spain, USA & more recently in the Far East). You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, AOG, sea freight & road freight solutions, which are both cost effective & time sensitive.
As a Freight Co-ordinator you will report to the Freight Manager on a daily basis. You will be responsible for the following areas:
- Manage air, sea & road freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentation.
- Documents of Operations and transportation (booking, airway bills and loading confirmation).
- Nominating carriers, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
- Raise additional customs documentation to ensure the freight can move from country to country (ISF, COO, clearance documentation etc).
- Customer rate analysis on route guidance, whilst monitoring and securing allocations and operation efficiency.
- Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients' business requirements.
The successful candidate will have an expansive background in freight forwarding across both import and export. The ideal Freight Co-ordinator will have the following skills and experience:
- 2+ years' experience in freight forwarding in either air, sea or road freight forwarding.
- Experience of pricing, quotation and planning customer deliveries across air & road freight.
- Desirable experience of customs compliance.
- Excellent customer service experience.
- Knowledge of INCOTerms is advantageous.
- Commutable to Manchester on a hybrid basis (2-3 days per week).
What's On Offer?
- £34,000-£38,000
- Annual bonus of between £2,000-£3,000
- 32 days annual leave
- Comprehensive company benefits account.
- Large opportunities to progress knowledge and job banding.
Freight Co-ordinator in Manchester employer: Green & Wolvin Recruitment
Contact Detail:
Green & Wolvin Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Co-ordinator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of INCOTerms and customs compliance. Show that you’re not just passionate about freight forwarding, but also knowledgeable about the specifics that matter in this role.
✨Tip Number 3
When you get an interview, be ready to discuss real-life scenarios where you've provided excellent customer service or solved logistics challenges. Use examples that highlight your experience in air, sea, or road freight.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Freight Co-ordinator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Co-ordinator role. Highlight your experience in air, sea, and road freight forwarding, and don’t forget to mention any customs compliance knowledge you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about freight forwarding and how your background makes you a great fit for our team. Keep it engaging and relevant to the job description.
Showcase Customer Service Skills: Since excellent customer service is key for this role, make sure to include examples of how you've provided top-notch service in your previous positions. We love seeing candidates who can build strong relationships with clients!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Green & Wolvin Recruitment
✨Know Your Freight Basics
Make sure you brush up on your knowledge of air, sea, and road freight processes. Understand the key terms like INCOTerms and customs documentation, as these will likely come up in conversation. Being able to speak confidently about these topics will show your passion for the industry.
✨Showcase Your Customer Service Skills
Since the role involves building relationships with clients, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to meet a client's needs, as this will demonstrate your commitment to high-quality service.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills in logistics. Practice answering questions like how you would handle a shipment delay or manage conflicting priorities. This will help you articulate your thought process and decision-making abilities during the interview.
✨Research the Company
Take some time to learn about the company’s operations and their position in the shipping industry. Understanding their market presence and recent developments will allow you to tailor your answers and show genuine interest in the role. Plus, it gives you a chance to ask insightful questions at the end of the interview.
