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- Tasks: Manage sea freight bookings, customs documentation, and customer relationships in a fast-paced environment.
- Company: Join a market leader in the global shipping industry with a collaborative culture.
- Benefits: Competitive salary, bonus scheme, private healthcare, and opportunities for career progression.
- Why this job: Be part of a dynamic team solving logistics challenges for major global clients.
- Qualifications: 2+ years in sea freight forwarding, excellent customer service skills, and knowledge of INCOTerms.
- Other info: Hybrid work model with 3 days in the office, based in Lichfield, Staffordshire.
The predicted salary is between 35000 - 40000 £ per year.
We are actively looking to engage ocean & sea freight professionals with a passion for freight forwarding and shipping for a new role as a Sea Freight Forwarder working in Lichfield, on a hybrid basis (3x days per week in office).
My client is a market-leader in the shipping industry and has offices based across the world (in Iberia, Central Europe, North & South America, the Fast East & more recently in Africa). You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on providing cost-effective and best in class services for worldwide ocean and sea freight! With large scale investment they are actively looking to grow their freight forwarding offerings across the UK by adding additional opportunities within their Lichfield, Staffordshire office.
As a Sea Freight Forwarder, you will report to the Sea & Ocean Freight Manager on a daily basis. You will be responsible for the following areas for responsibility across the Lichfield office, in Staffordshire:
- Manage sea / ocean freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentations.
- Documents of Operations and transportation (booking, Bills of Lading, pre-advices, loading confirmation).
- Nominating carriers, hauliers and shipping lines, in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
- Raise additional customs documentation to ensure the freight can move from country to country (ISF, COO, clearance documentation etc).
- Customer rate analysis on route guidance, whilst monitoring and securing allocations and operation efficiency.
- Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients' business requirements.
The successful candidate will have an expansive background in sea and ocean freight forwarding across both import and export. The ideal Sea Freight Forwarder will have the following skills and experience:
- 2+ years' experience in freight forwarding in either sea or ocean freight forwarding.
- Experience of pricing, quotation and planning customer deliveries across ocean & sea freight.
- Desirable experience of customs compliance.
- Excellent customer service experience.
- Knowledge of INCOTerms is advantageous.
- Commutable to Lichfield, Staffordshire, on a hybrid basis (3x days per week).
What’s On Offer?
- £35,000-£40,000
- Company bonus scheme
- Comprehensive company benefits account.
- Large opportunities to progress knowledge and job banding.
- Private healthcare scheme
Sea Freight Forwarder in Lichfield employer: Green & Wolvin Recruitment
Contact Detail:
Green & Wolvin Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sea Freight Forwarder in Lichfield
✨Network Like a Pro
Get out there and connect with people in the shipping and freight forwarding industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience in sea and ocean freight forwarding. Talk about specific projects you've worked on and how you’ve tackled challenges. We want to see your passion for logistics shine through!
✨Research the Company
Before any interview, do your homework on the company. Understand their services, values, and recent news. This will help you tailor your answers and show that you’re genuinely interested in being part of their team. We love candidates who come prepared!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Let’s get you on board!
We think you need these skills to ace Sea Freight Forwarder in Lichfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sea Freight Forwarder role. Highlight your experience in freight forwarding, especially in sea and ocean freight, and don’t forget to mention any relevant customs compliance knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for freight forwarding and shipping. Mention how your skills align with the job description and why you want to join our team at StudySmarter.
Showcase Your Customer Service Skills: Since excellent customer service is key for this role, make sure to include examples of how you've provided top-notch service in your previous positions. We love seeing candidates who can build strong relationships with clients!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Green & Wolvin Recruitment
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of sea and ocean freight forwarding. Understand the key processes, INCOTerms, and customs documentation. Being able to discuss these confidently will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial for this role, prepare examples from your past experiences where you've gone above and beyond for clients. Think about how you can demonstrate your ability to build relationships and provide tailored solutions to meet customer needs.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios related to freight forwarding. For instance, how would you handle a delay in shipping? Practising your responses to these types of questions can help you articulate your problem-solving skills effectively during the interview.
✨Research the Company and Its Clients
Familiarise yourself with the company’s position in the market and its major clients. Understanding their business model and the industries they serve will allow you to tailor your answers and show genuine interest in contributing to their success.