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- Tasks: Coordinate key accounts and manage international freight shipments daily.
- Company: Join a growing SME in the dynamic freight forwarding industry.
- Benefits: Enjoy a competitive salary, 32 days leave, bonuses, and extensive training.
- Why this job: Be part of a fast-paced team solving logistics challenges for major global brands.
- Qualifications: 2+ years in key account management or a relevant degree is preferred.
- Other info: Ideal for proactive problem-solvers who thrive in customer-focused roles.
The predicted salary is between 24000 - 32000 £ per year.
We are actively looking to engage Key Account professionals, with a passion for freight forwarding, for an exciting new role in the shipping, freight and transport industry. This is for a new role as a Freight Key Account Co-ordinator in Nottinghamshire! Client Details My client is a SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast-pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & solution driven. Job Description As a Freight Key Account Co-ordinator you will report in to the Freight Key Account Director on a daily basis. You will be responsible for the following areas for responsibility across the Nottinghamshire office: * To provide service updates on international multi-modal freight shipments via air, sea and road freight. * Provide key account customers with daily updates around their shipments – including OTIF delivery and KPI's for their SLA. * Process KPI reports for shipments, discrepancies and amendments. * Investigate and resolve any missed shipments in line with key account expectations and the company SLA. * Monitor, update and produce key account files and spreadsheets via Microsoft Office applications * Monitor and analyse all billing and invoicing for the key account customer. The Ideal Candidate The successful candidate will have an expansive mixed background in either the key account world or the freight forwarding & logistics industry. The ideal Freight Key Account Co-ordinator will have the following skills and experience: * 2+ year's experience in key account management, freight forwarding, or logistics * OR a graduate with a desire to join the logistics & freight industry – which would also be strongly considered. * Ability to build long-lasting customer centric relationships. * Excellent customer service experience. * Proactive with a high attention to detail – who is a natural problem-solver! * Commutable to Nottinghamshire. What's On Offer? * £28,000-£38,000 * 32 days annual leave * Company bonus / profit share * Comprehensive company benefits account. * World-class training & development and large opportunities to progress
Freight Key Account Co-ordinator employer: Green & Wolvin Recruitment
Contact Detail:
Green & Wolvin Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Key Account Co-ordinator
✨Tip Number 1
Familiarise yourself with the latest trends in freight forwarding and logistics. Understanding the current market dynamics will help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the freight and logistics sector. Attend industry events or join relevant online forums to connect with key players. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed key accounts or resolved logistical challenges in the past. Highlighting your problem-solving skills and customer service experience will set you apart from other candidates.
✨Tip Number 4
Research the company thoroughly, including their key clients and services offered. Tailoring your conversation to align with their business goals will show your genuine interest and help you make a strong impression during the interview process.
We think you need these skills to ace Freight Key Account Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in key account management, freight forwarding, or logistics. Use specific examples that demonstrate your ability to build customer relationships and solve problems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the freight forwarding industry. Mention why you are interested in this specific role and how your skills align with the company's goals.
Highlight Relevant Skills: In your application, emphasise skills such as attention to detail, customer service experience, and your proactive approach to problem-solving. These are crucial for the Freight Key Account Co-ordinator position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Green & Wolvin Recruitment
✨Know Your Freight Basics
Make sure you brush up on your knowledge of freight forwarding, including air, sea, and road solutions. Being able to discuss these topics confidently will show your passion for the industry and your understanding of the role.
✨Demonstrate Customer-Centric Thinking
Prepare examples of how you've built strong relationships with customers in the past. Highlight your customer service experience and be ready to discuss how you would handle specific scenarios related to key account management.
✨Showcase Your Problem-Solving Skills
Think of instances where you've successfully resolved issues or discrepancies in previous roles. Be prepared to explain your thought process and how you ensure that customer expectations are met.
✨Familiarise Yourself with KPIs
Understand the key performance indicators relevant to freight forwarding and logistics. Be ready to discuss how you would monitor and report on these metrics, as this is a crucial part of the role.