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- Tasks: Manage pricing, bookings, and customer relationships in freight forwarding across air, sea, and road.
- Company: Dynamic logistics company based in Bromsgrove with a focus on innovation.
- Benefits: Competitive salary, 32 days annual leave, and a generous bonus scheme.
- Other info: Hybrid working model with world-class training and career growth opportunities.
- Why this job: Join a thriving industry and make a real impact in global shipping.
- Qualifications: 2+ years in freight forwarding and excellent customer service skills.
The predicted salary is between 35000 - 42000 £ per year.
We are actively looking to engage shipping, freight and European transport professionals with a passion for freight forwarding for a new role as a Freight Forwarder (air, sea and road) in Bromsgrove, West Midlands.
Responsibilities
- Managing the pricing, quoting, booking and file monitoring of freight across import and export across air, sea and road freight.
- Manage air, sea and ocean freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentation.
- Develop and build relationships to ensure a high level of customer service is provided to clients with knowledge of the client’s business requirements.
- Inform customers about freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods.
- Handling customs entries (EUR1s / ATR1s) and arranging billings for VAT/Duties.
- Documentation of operations and transportation (booking, airway bills and loading confirmations).
- Nominating carriers, airlines and GSA in line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
The Ideal Candidate
- 2+ years' experience in freight forwarding, transport planning.
- Experience of pricing, quotation and planning customer deliveries across air, sea or road freight forwarding.
- Desirable experience of customs compliance (not essential).
- Excellent customer service experience.
- Knowledge of INCOTerms is advantageous.
- Commutable to Bromsgrove, Birmingham on a hybrid basis.
What’s On Offer
- £35,000-£42,000
- 32 days annual leave
- 10% - 15% company bonus / profit share
- Comprehensive company benefits account
- World-class training
Freight Forwarder employer: Green & Wolvin Recruitment
Contact Detail:
Green & Wolvin Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder
✨Tip Number 1
Network like a pro! Get out there and connect with people in the freight forwarding industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of INCOTerms and customs compliance. Be ready to discuss your experience with pricing and quoting, as well as how you’ve handled customer service in the past. Show them you’re the Freight Forwarder they need!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and tailor your approach to each one. We want you to land that dream job!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism. Let’s make sure they remember you!
We think you need these skills to ace Freight Forwarder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Forwarder role. Highlight your experience in pricing, quoting, and managing freight across air, sea, and road. We want to see how your skills match what we're looking for!
Showcase Customer Service Skills: Since excellent customer service is key for us, don’t forget to include examples of how you've provided top-notch service in your previous roles. This will help us see how you can build relationships with our clients.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Green & Wolvin Recruitment
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of air, sea, and road freight processes. Understand the key terms like INCOTerms and customs documentation, as these will likely come up in conversation. Being able to speak confidently about these topics will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is a must for this position, prepare examples from your past experiences where you went above and beyond for a client. Think about how you handled difficult situations or built strong relationships with customers, as this will demonstrate your ability to meet their needs effectively.
✨Prepare for Pricing and Quotation Questions
Expect questions related to pricing strategies and how you would approach quoting for different types of freight. Brush up on your analytical skills and be ready to discuss how you would determine costs based on various factors, including port charges and special document requirements.
✨Research the Company and Its Values
Take some time to learn about the company’s mission and values. Understanding what they stand for will help you align your answers with their expectations. Plus, it shows that you’re genuinely interested in being part of their team, which can set you apart from other candidates.