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- Tasks: Manage air and road freight bookings, customs documentation, and customer service.
- Company: Join a leading global freight and shipping company with a dynamic work environment.
- Benefits: Earn £40,000-£43,000, plus bonuses, 32 days leave, and extensive training.
- Why this job: Be part of a fast-paced team solving logistics challenges for major global clients.
- Qualifications: 3+ years in air freight forwarding and excellent customer service skills required.
- Other info: Night shifts from Sunday to Thursday, with great career progression opportunities.
The predicted salary is between 40000 - 43000 £ per year.
We are actively looking to engage shipping, freight and road transport professionals with a passion for air freight forwarding for a new role as an Air Freight Forwarder (Nights) on a night shift in Derby. The role is scheduled across Sunday to Thursday (22:00-06:00).
My client is a market-leader in the freight & shipping industry and has offices based across the world (in the UK, US, Iberia, Germany and the Far-East). You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, AOG, automotive retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.
As an Air Freight Forwarder (Nights) you will report to the Air Freight Operations Manager on a daily basis. You will be responsible for the following areas:
- Manage air & road freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentation.
- Responsible for MAWB and HAWB documentation.
- Nominating carriers, hauliers, shipping lines, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
- Handling customs entries and arranging billings for VAT/Duties.
- Raise additional customs documentation to ensure the freight can move from country to country (ISF, COO, clearance documentation etc).
- Customer rate analysis on route guidance, whilst monitoring and securing allocations and operation efficiency.
- Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients' business requirements.
The successful candidate will have an expansive background in the air freight forwarding industry. The ideal Air Freight Forwarder (Nights) will have the following skills and experience:
- 3+ years' experience in freight forwarding in air freight.
- Experience of pricing, quoting and operating air freight shipments.
- Knowledge of airway bills is highly desirable (AWB / MAWB / HAWB).
- Excellent customer service experience.
- Commutable to Derbyshire.
- The ability to operate across Sunday to Thursday (22:00-06:00).
What's On Offer?
- £40,000 - £43,000
- Company bonus scheme - up to 15% of basic salary.
- 32 days annual leave.
- Comprehensive company benefits account.
- World-class training & development and large opportunities to progress.
Air Freight Forwarder (Nights) in Derby employer: Green & Wolvin Recruitment
Contact Detail:
Green & Wolvin Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Freight Forwarder (Nights) in Derby
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its operations, especially their air freight services. Be ready to discuss how your experience aligns with their needs, and don’t forget to showcase your customer service skills!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable talking about your experience in freight forwarding. This will help you articulate your skills and experiences confidently when it counts.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Air Freight Forwarder (Nights). Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Air Freight Forwarder (Nights) in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Air Freight Forwarder role. Highlight your experience in air freight forwarding, especially any specific skills like handling MAWB and HAWB documentation. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for air freight forwarding and how you can contribute to our fast-paced environment. Don’t forget to mention your customer service experience and any relevant qualifications.
Showcase Relevant Experience: When filling out your application, be sure to showcase your 3+ years of experience in freight forwarding. Include specific examples of how you've managed import/export bookings or handled customs documentation. We love seeing real-world applications of your skills!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Green & Wolvin Recruitment
✨Know Your Freight Forwarding Stuff
Make sure you brush up on your air freight forwarding knowledge. Understand the ins and outs of MAWB and HAWB documentation, pricing strategies, and customs processes. Being able to speak confidently about these topics will show that you're not just interested in the role, but that you know what you're talking about.
✨Show Off Your Customer Service Skills
Since this role involves building relationships with clients, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to meet a client's needs, especially in a fast-paced environment.
✨Be Ready for Scenario Questions
Prepare for questions that might ask how you'd handle specific situations related to air freight operations. For instance, how would you manage a last-minute change in shipping requirements? Practising these scenarios can help you think on your feet during the interview.
✨Understand the Company and Its Clients
Do some research on the company and its major clients in the freight and shipping industry. Knowing who they work with and the types of logistics solutions they provide will help you tailor your answers and demonstrate your genuine interest in the role.
