At a Glance
- Tasks: Manage freight logistics and provide top-notch customer service in a fast-paced environment.
- Company: Ambitious SME in the freight forwarding industry with growth potential.
- Benefits: Competitive salary, generous leave, bonus opportunities, and extensive training.
- Why this job: Join a dynamic team and make a real impact in global logistics.
- Qualifications: 2+ years in freight forwarding and excellent customer service skills.
- Other info: Hybrid working model with great career progression opportunities.
The predicted salary is between 35000 - 42000 £ per year.
We are actively looking to engage shipping, freight and European transport professionals with a passion for freight forwarding for a new role as a Freight Forwarder (air, sea and road) in Bromsgrove, West Midlands.
My client is a SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.
As a Freight Forwarder you will report to the International Shipping & Freight Manager on a daily basis. You will be responsible for the following areas across the Bromsgrove, West Midlands office:
- Managing the pricing, quoting, booking and file monitoring of freight across import & export across air, sea & road freight.
- Manage air, sea & ocean freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentations.
- Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients' business requirements.
- Informing customers about the freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods.
- Handling customs entries (EUR1's / ATR1's) and arranging billings for VAT/Duties.
- Documents of Operations and transportation (booking, airway bills and loading confirmation).
- Nominating carriers, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
The successful candidate will have an expansive background in either air, sea or road freight forwarding. The ideal Freight Forwarder will have the following skills and experience:
- 2+ years' experience in freight forwarding, transport planning.
- Experience of pricing, quotation and planning customer deliveries across air, sea or road freight forwarding.
- Desirable experience of customs compliance (not essential).
- Excellent customer service experience.
- Knowledge of INCOTerms is advantageous.
- Commutable to Bromsgrove, Birmingham on a hybrid basis.
What's On Offer?
- £35,000-£42,000.
- 32 days annual leave.
- 10% - 15% company bonus / profit share.
- Comprehensive company benefits account.
- World-class training & development and large opportunities to progress.
Freight Forwarder in Bromsgrove employer: Green & Wolvin Recruitment
Contact Detail:
Green & Wolvin Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder in Bromsgrove
✨Tip Number 1
Network like a pro! Get out there and connect with people in the freight forwarding industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their logistics solutions and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate; you’re the perfect fit for their team!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the right choice for the Freight Forwarder role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Freight Forwarder in Bromsgrove
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Forwarder role. Highlight your experience in air, sea, and road freight forwarding, and don’t forget to mention any customer service skills you have. We want to see how your background fits with our ambitions!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for freight forwarding and how you can contribute to our growth. Be specific about your achievements and how they relate to the responsibilities listed in the job description.
Showcase Your Skills: Don’t just list your skills; demonstrate them! If you have experience with customs compliance or INCOTerms, make sure to include examples of how you've applied these in your previous roles. We love seeing real-world applications!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Green & Wolvin Recruitment
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of air, sea, and road freight forwarding. Understand the key terms, processes, and INCOTerms that are relevant to the role. This will not only help you answer questions confidently but also show your passion for the industry.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial in this role, prepare examples from your past experiences where you went above and beyond for a client. Think about how you handled difficult situations or provided solutions that made a difference.
✨Prepare for Pricing and Quotation Questions
Expect questions related to pricing, quoting, and managing bookings. Brush up on your experience with these tasks and be ready to discuss specific scenarios where you successfully managed costs or improved efficiency in freight operations.
✨Demonstrate Your Relationship-Building Skills
Building relationships is key in freight forwarding. Prepare to discuss how you've developed strong connections with clients or colleagues in the past. Highlight any strategies you used to ensure high levels of customer satisfaction and loyalty.