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- Tasks: Oversee air freight bookings, manage customs documentation, and ensure top-notch customer service.
- Company: Join a leading global shipping company with a dynamic work environment at Manchester Airport.
- Benefits: Enjoy a hybrid work model, competitive salary, annual bonuses, and 33 days of leave.
- Why this job: Be part of a fast-paced industry, build relationships, and make an impact in logistics.
- Qualifications: 3+ years in freight forwarding, strong customer service skills, and knowledge of INCOTerms preferred.
- Other info: Opportunity for career progression and professional development in a vibrant team.
The predicted salary is between 32000 - 54000 £ per year.
We are actively looking to engage air, sea and road freight professionals with a passion for freight forwarding and aviation shipping for a new role as an Air Freight Supervisor at Manchester Airport in Wythenshawe! The role is based at Manchester Airport on a hybrid basis (3 days per week).
My client is a market-leader in the shipping industry and has offices based across the world (in Germany, Spain, USA & more recently in the Far East). You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, AOG, sea freight & road freight solutions, which are both cost effective & time sensitive.
As an Air Freight Supervisor you will report to the Freight Branch Manager on a daily basis. You will be responsible for the following areas for responsibility across the Wythenshawe office in Manchester:
- Manage air freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentation.
- Documents of Operations and transportation (booking, airway bills and loading confirmation).
- Nominating carriers, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
- Raise additional customs documentation to ensure the freight can move from country to country (ISF, COO, clearance documentation etc).
- Customer rate analysis on route guidance, whilst monitoring and securing allocations and operation efficiency.
- Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients' business requirements.
The successful candidate will have an expansive background in freight forwarding across both import and export. The ideal Air Freight Supervisor will have the following skills and experience:
- 3+ years' experience in freight forwarding in either air, sea or road freight forwarding.
- Experience of pricing, quotation and planning customer deliveries across air & road freight.
- Desirable experience of customs compliance.
- Excellent customer service experience.
- Knowledge of INCOTerms is advantageous.
- Commutable to Wythenshawe, Manchester on a hybrid basis (3 days per week).
£40,000-£45,000 Annual bonus of circa 10%-15% 33 days annual leave Comprehensive company benefits account. Large opportunities to progress knowledge and job banding.
Air Freight Supervisor employer: Green & Wolvin Recruitment
Contact Detail:
Green & Wolvin Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Freight Supervisor
✨Tip Number 1
Familiarise yourself with the latest trends in air freight and logistics. Understanding current market dynamics and challenges can help you engage in meaningful conversations during interviews, showcasing your passion for the industry.
✨Tip Number 2
Network with professionals in the freight forwarding sector. Attend industry events or join relevant online forums to connect with others in the field. This can lead to valuable insights and potential referrals that may help you land the job.
✨Tip Number 3
Brush up on your knowledge of INCOTerms and customs compliance. Being well-versed in these areas will not only boost your confidence but also demonstrate your expertise to potential employers during discussions.
✨Tip Number 4
Prepare specific examples from your past experience that highlight your customer service skills and ability to manage logistics efficiently. Having these anecdotes ready will help you articulate your fit for the Air Freight Supervisor role effectively.
We think you need these skills to ace Air Freight Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in freight forwarding, especially in air, sea, and road freight. Emphasise any relevant skills such as pricing, quotations, and customs compliance that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and your understanding of the air freight industry. Mention specific experiences that demonstrate your ability to manage import and export bookings effectively.
Highlight Customer Service Skills: Since excellent customer service is crucial for this role, provide examples in your application that illustrate how you've successfully built relationships with clients and met their business requirements.
Showcase Knowledge of INCOTerms: If you have experience with INCOTerms, make sure to mention it in your application. This knowledge is advantageous for the role and can set you apart from other candidates.
How to prepare for a job interview at Green & Wolvin Recruitment
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of air, sea, and road freight forwarding. Be prepared to discuss specific processes, INCOTerms, and customs documentation, as these are crucial for the role.
✨Demonstrate Customer Service Skills
Since the role involves building relationships with clients, think of examples from your past experiences where you provided excellent customer service. Highlight how you managed client expectations and resolved issues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in logistics scenarios. Prepare to discuss how you would handle tight deadlines, pricing challenges, or unexpected shipping issues.
✨Show Enthusiasm for the Industry
Express your passion for freight forwarding and aviation shipping during the interview. Research the company’s position in the market and be ready to discuss why you want to work specifically for them.
