Phlebotomist in Bristol

Working under the direct supervision of the HCA and Nurse teams and strictly in accordance with specific practice guidelines and protocols, the post-holder will be responsible for performing venepuncture and near patient testing to obtain blood samples from patients as directed by other members of the clinical team. This role will be a working day over 5 days. You will work across all 3 of our sites, Leap Valley, Downend, Emersons Green Medical Centre and Abbotswood in Yate.

Main duties of the job

• Ensuring that the patient is as comfortable and relaxed as possible and confirming their consent to the collection of a blood sample.
• Collection of sample(s) of blood in accordance with training and procedures.
• Ensuring samples are stored in appropriate containers.
• Accurate, legible labelling of all samples to confirm patient identity using clinical systems.
• Checking patient identification against clinician request and confirming with patient whenever possible.
• Recording collection of blood sample in patient record in accordance with practice procedure.
• Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion.
• Ensuring that anomalies are reported to a senior member of staff.
• Notifying the appropriate clinician of any significant patient issues.
• Liaising with and assisting members of the administrative team.
• Prepare and maintain environments and equipment before, during and after patient care interventions.
• Assist in raising awareness of health and well-being, where appropriate.
• Give accurate and appropriate information to patients and groups within own competence.
• To gain the underpinning knowledge and practical skills to administer basic life support if necessary.
• Chaperone and assist patients where appropriate according to practice policy.
• Support the HCA and Nurse team for various tasks if and when required.

Job responsibilities

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

• The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Equality and diversity

• The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

• The post-holder will strive to maintain quality within the practice, and will:
• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.
• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

Communication

• The post-holder should recognise the importance of effective communication within the team and will strive to:
• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Qualifications

• GCSE Grade A to C in English and Maths.
• Qualified to NVQ Level 2 in Health and Social Care.
• Qualified in Phlebotomy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.