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For Companies At a Glance
- Tasks: Join our operations team to manage bookings and optimise driver efficiency.
- Company: Be part of greentomatocars, a leading private hire service in London.
- Benefits: Enjoy flexible shifts, a dynamic work environment, and opportunities for growth.
- Why this job: Perfect for those passionate about logistics and eager to make an impact.
- Qualifications: Experience in high-volume operations and strong interpersonal skills are essential.
- Other info: Office-based role; must have transport or be comfortable with public transport.
The predicted salary is between 28800 - 43200 £ per year.
Want to take Control of your Career?
What we are looking for – Why you?
You should be a dynamic, enthusiastic individual who is passionate about logistics and has a great manner with people – whether the going is smooth or tough. You will work as part of our operations team, ensuring that bookings are allocated in good time – same day and future days where appropriate – and the efficiency and productivity of our driver network are optimised.
Key Responsibilities
- Preparation and implementation of booking allocation
- Taking and processing bookings from all channels, from initial enquiry through completion
- Communicating with customers and drivers, including reviewing and responding to their enquiries
- Troubleshooting ad hoc booking issues, proactively where possible
- Monitoring and reporting performance, issues and trends
- Liaising with colleagues and drivers to optimise operations and the general running of the business
- Represent greentomatocars in a professional manner at all times
Qualifications/Key Skills
- Experience with a high-volume, London-based private hire or taxi operator (or comparable industry experience)
- Coordinating and / or controlling busy day-shift or night-shift operations
- Strong interpersonal / relationship-building skills
- Confidence in dealing with all stakeholders within the business’ operational sphere
- Computer literate – experience of Echo operating system a bonus but not essential
- Strong attention to detail, as will be taking and processing bookings as well as coordinating / controlling
This role is office based and you should have your own transport or be happy to take public transport. It is a rewarding but demanding role, and you must be able to work well under pressure. Working hours will be 4-on 4-off or equivalent, or a weekly shift for an outstanding candidate.
Logistics Agent / Controller / Coordinator employer: Green Tomato Cars
Contact Detail:
Green Tomato Cars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Agent / Controller / Coordinator
✨Tip Number 1
Familiarise yourself with the logistics industry, especially in London. Understanding the local market and its challenges will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the logistics field. Attend industry events or join online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've successfully handled challenging situations in previous roles. This will show your potential employer that you're ready for the demands of the job.
✨Tip Number 4
Research our company culture and values at StudySmarter. Tailoring your approach to align with our mission can make a significant difference in how you present yourself during the hiring process.
We think you need these skills to ace Logistics Agent / Controller / Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, especially any roles involving high-volume operations or customer interaction. Use specific examples to demonstrate your skills in booking allocation and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the logistics industry. Mention why you are passionate about the role and how your interpersonal skills can contribute to the team. Be sure to address the key responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your strong attention to detail and ability to work under pressure. If you have experience with specific systems like Echo, mention it, but also highlight your adaptability to learn new systems quickly.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the logistics field.
How to prepare for a job interview at Green Tomato Cars
✨Show Your Passion for Logistics
Make sure to express your enthusiasm for the logistics industry during the interview. Share specific examples of what excites you about logistics and how you've engaged with it in the past.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with customers and drivers, highlight your interpersonal skills. Prepare to discuss situations where you've effectively communicated under pressure or resolved conflicts.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot booking issues or optimise operations, and be ready to explain your thought process.
✨Familiarise Yourself with Relevant Technology
While experience with the Echo operating system is a bonus, being computer literate is essential. Brush up on any relevant software or tools used in logistics to show your readiness to adapt.
