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For Companies At a Glance
- Tasks: Assist in planning and delivering exciting global events, ensuring customer satisfaction.
- Company: Dynamic event management company with a focus on innovation and creativity.
- Benefits: Competitive salary, performance bonuses, and flexible hybrid work model.
- Why this job: Join a vibrant team and make an impact on memorable events worldwide.
- Qualifications: 1+ years in B2B event operations and strong negotiation skills.
- Other info: Fast-paced environment with opportunities for growth and travel.
The predicted salary is between 30000 - 42000 £ per year.
The Event Operations Coordinator will assist with the planning and delivery of several allocated medium to large flagship events and awards globally, ensuring achievement of desired profit margin returns and elevated levels of customer satisfaction.
Job Responsibilities
- Demonstrate an elevated level of customer satisfaction from attention to customer needs along with a high level of responsiveness.
- Assist with the planning & delivery of 3 – 5 global events each year of varying size, format, and complexity, working closely with the Head of Operations and Operations Manager.
- Research creative solutions for new event revenue streams & improving customer experience.
- Source & negotiate with suppliers and venues.
- Build and test of virtual event platform including the customer journey.
- Arrange food & beverage and AV requirements.
- Compile relevant information for clients such as sponsor packs & awards information.
- Sponsor fulfilment for events.
- Provide on site support at events.
- Creation of event signage and other materials and collateral.
KEY INTERFACES
- Venues
- Suppliers
- Event team – sales, production, marketing
- Own team – operations
- Legal, finance, compliance
- Clients
Candidate Profile
ESSENTIAL
- 1+ years of proven experience in B2B Event Operations planning conferences and awards dinners.
- Experience in venue/supplier contracting and negotiation.
- Strong multi-tasking and prioritisation skills and able to work on several projects simultaneously.
- Exceptional attention to detail.
- Experience using digital systems & platforms.
- Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively.
- Self-management i.e., taking accountability and ownership of tasks.
BEHAVIOURIAL COMPETENCIES
- Work well under pressure and to deadlines.
- Customer first approach.
- A willingness to travel and preparedness to work late shift on occasion.
- Able to challenge the status quo and seek continuous improvement.
- Confidence to trust their own decision-making ability.
- Positive influencer and able to self-motivate themselves and their colleagues.
- Manages change and is open to change.
Compensation, Benefits and Work Authorization
In addition to a basic salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements). Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.
Event Operations Coordinator in London employer: Green Street
Contact Detail:
Green Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Operations Coordinator in London
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow event planners, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events, including photos, feedback, and any creative solutions you implemented. This will help us see your flair for event operations and customer satisfaction.
✨Tip Number 3
Prepare for interviews by researching the company and its events. We love candidates who can discuss our past projects and suggest innovative ideas for future ones. It shows you’re genuinely interested and ready to contribute!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Event Operations Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Event Operations Coordinator role. Highlight your experience in B2B event planning and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for event operations and how your previous experiences align with our needs. Don’t forget to mention why you’re excited about working with us at StudySmarter!
Showcase Your Attention to Detail: In event operations, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Green Street
✨Know Your Events Inside Out
Before the interview, make sure you research the company’s past events and their unique selling points. This will not only show your enthusiasm but also help you discuss how you can contribute to their future events.
✨Showcase Your Multi-Tasking Skills
Be prepared to share specific examples of how you've successfully managed multiple projects at once. Highlight your prioritisation techniques and how you ensure attention to detail while juggling various tasks.
✨Demonstrate Your Customer-Centric Approach
Think of instances where you went above and beyond for a client or customer. Discuss how you identify their needs and ensure satisfaction, as this role heavily relies on maintaining high levels of customer service.
✨Be Ready to Discuss Creative Solutions
Prepare to talk about innovative ideas you've implemented in past roles, especially regarding event revenue streams or enhancing customer experiences. This shows your proactive nature and ability to think outside the box.
