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- Tasks: Manage client accounts, renew subscriptions, and identify growth opportunities.
- Company: Join a leading real estate analytics company transforming the market.
- Benefits: Enjoy a competitive salary, performance bonuses, and comprehensive benefits.
- Other info: Flexible work arrangements and a culture that values diversity and inclusion.
- Why this job: Make an impact in a dynamic environment while developing your skills.
- Qualifications: 2+ years in account management or sales; strong communication and analytical skills.
The predicted salary is between 40000 - 50000 £ per year.
As a key member of the European Account Management team, you will be excellent at client management, which will include subscription renewals, identifying upsell and cross-sell opportunities, addressing subscriber queries, providing demos and completing admin tasks. You will become an expert on both the real estate market and our subscriber base and systems, enabling you to be a highly successful individual account manager within a market-leading news, research, data analytics and technology company.
Job Responsibilities
- Be the first port of call for any subscribers in your book of business who may have account issues or queries.
- Handle administrative tasks for your clients, such as pulling subscriber usage reports, cleaning up databases and running product demonstrations with clients.
- Relay the value of Green Street’s products to our clients by understanding how our solutions meet their needs, improve the business process and address the gaps of alternative solutions through consultative account mapping and regular check-ins.
- Prepare for meetings and conduct research to support your accounts.
- Become an expert on both the Green Street product suite and our client base.
- Responsible for renewing subscriptions with the aim of account growth and revenue expansion to achieve targets set by the business and Commercial Leadership Team.
- Work closely with colleagues across functions and business units to ensure cross-fertilization of ideas, best practices, and training.
- Deliver informative presentations confidently and proficiently both face-to-face and remotely.
- Ensure that our subscribers receive best in class customer service and are wholly satisfied through proactive communication.
- Investigate bugs and technical issues and work with our product management team to resolve them.
- Work with product management to advise and provide feedback to the wider commercial team and inform clients of new product features and launches.
Candidate Profile
- Bachelor’s degree in business, finance or related field preferred and/or commensurate experience.
- You are highly motivated, eager to learn, and coachable, with a great attitude.
- Proficiency in Continental European languages is a valuable asset, but not required.
- You have strong analytical and problem-solving skills.
- Excellent written and verbal communication and interpersonal skills.
- You are disciplined, organised and are used to managing your own schedule.
- 2+ years of sales and account management experience in software, financial services, real estate technology, data analytics, or technology-driven B2B environments, with a proven ability to engage clients strategically.
- A strong understanding of financial concepts and principles as they relate to clients’ needs.
- Commercially driven in your approach.
- Familiarity with Salesforce, Outlook, Mailchimp, Excel.
Compensation, Benefits and Work Authorization
In addition to a basic salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements). Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. Green Street will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United Kingdom without the need for visa sponsorship now or in the future.
Benefits
- Comprehensive benefits package including company provided medical, dental insurance and cash plan.
- Company provided life assurance, critical illness and income protection coverage.
- Personal pension plan with matched employer contributions.
- Company paid holidays and summer half day Fridays.
- Access to employee assistance programme and wellbeing resources.
- Tax free cycle scheme and IT equipment.
- Season ticket loan.
- Company sponsorship to further education.
- Flexible work arrangements.
Company Overview
Green Street is a forward-thinking real assets company at the forefront of transforming the commercial real estate market with cutting-edge predictive analytics, data-driven insights, and actionable intelligence. With over 40 years of expertise, Green Street empowers investors, lenders, banks, and industry stakeholders across the U.S., Canada, Europe and Asia to make optimized investment and strategic decisions. The success of Green Street is directly attributable to the strength of our people. A diverse and inclusive work environment where top talent can thrive, think freely and offer different perspectives makes our insights even stronger. We’re building a company culture where differences are celebrated and valued. Green Street is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Account Manager employer: Green Street Advisors
Contact Detail:
Green Street Advisors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand how Green Street’s solutions can benefit clients and be ready to discuss how your skills align with their needs. Confidence is key!
✨Tip Number 3
Practice your presentation skills! Whether it’s face-to-face or remote, being able to deliver information clearly and confidently will set you apart. Consider doing mock presentations with friends or family.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in client management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect your ability to convey information effectively.
Highlight Relevant Experience: Don’t forget to mention your previous experience in sales or account management, especially in software or data analytics. We’re looking for someone who can hit the ground running, so make sure we see your achievements and how they relate to our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Green Street!
How to prepare for a job interview at Green Street Advisors
✨Know Your Stuff
Before the interview, dive deep into understanding Green Street's products and the real estate market. Familiarise yourself with their subscription services and how they benefit clients. This knowledge will help you confidently relay the value of their offerings during your conversation.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences that highlight your client management abilities. Think about times when you successfully handled account issues or identified upsell opportunities. Be ready to discuss how you can apply these skills to enhance subscriber satisfaction at Green Street.
✨Practice Your Presentation Skills
Since you'll be delivering demos and presentations, practice makes perfect! Rehearse how you would present Green Street’s products to potential clients. Focus on clarity and confidence, as this will demonstrate your ability to communicate effectively in both face-to-face and remote settings.
✨Ask Insightful Questions
Interviews are a two-way street, so prepare thoughtful questions about the role and the company culture. Inquire about how the team collaborates across functions or what success looks like for an Account Manager at Green Street. This shows your genuine interest and helps you assess if it's the right fit for you.