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- Tasks: Provide 1st line IT support and resolve technical queries for a solar energy company.
- Company: Join a growing solar energy company making a sustainable impact in the UK.
- Benefits: Salary up to £35,000 with a great benefits package and opportunities to learn.
- Why this job: Be part of the renewable energy movement and contribute to a greener future.
- Qualifications: Experience in 1st line support, strong troubleshooting skills, and clear communication.
- Other info: Supportive team environment with growth opportunities in a dynamic industry.
The predicted salary is between 24000 - 42000 £ per year.
We’re looking for a 1st Line Support Engineer to join a growing solar energy company based in Farnham. This is your chance to bring your solid technical support experience to a company that’s driving sustainable change across the UK.
What You’ll Be Doing
- Acting as the first point of contact for all IT queries (hardware, software, network & applications)
- Logging, diagnosing and resolving support tickets with a proactive, customer-focused approach
- Escalating issues to senior engineers where necessary
- Supporting end-users both on-site and remotely
- Helping keep internal systems running smoothly as the business continues to scale
What We’re Looking For
- A few years’ experience in a 1st line or service desk role
- Strong troubleshooting skills across Windows environments, O365, networking basics, hardware issues
- Clear communication and a friendly, professional manner
- Someone motivated, curious and eager to grow within a supportive tech team
- A passion for clean energy is a bonus — but not essential
Why Join?
- Salary up to £35,000
- Great benefits package
- Work for a company at the front‑line of the renewable energy movement
- Supportive team, opportunities to learn, and a role where your work genuinely contributes to a greener future
If you’re ready to bring your technical expertise to a company with purpose, we’d love to hear from you.
Information Technology Support Specialist in Farnborough employer: Green Recruitment Company
Contact Detail:
Green Recruitment Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Specialist in Farnborough
✨Tip Number 1
Network like a pro! Attend industry events or local meetups related to IT and renewable energy. You never know who might be looking for someone just like you, and it’s a great way to get your foot in the door.
✨Tip Number 2
Show off your skills! Consider creating a portfolio or a personal project that highlights your troubleshooting abilities. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to 1st line support. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! We’re all about making connections, and applying directly can give you an edge. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Information Technology Support Specialist in Farnborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 1st line support and troubleshooting. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about tech support and how you can contribute to our mission of driving sustainable change. Keep it friendly and professional, just like the role requires.
Show Off Your Communication Skills: Since clear communication is key in this role, make sure your application reflects that. Use straightforward language and a positive tone to demonstrate your ability to connect with users and resolve their issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our supportive tech team!
How to prepare for a job interview at Green Recruitment Company
✨Know Your Tech Inside Out
Make sure you brush up on your troubleshooting skills, especially in Windows environments and O365. Be ready to discuss specific issues you've resolved in the past, as this will show your hands-on experience and technical know-how.
✨Practice Your Communication Skills
Since you'll be the first point of contact for IT queries, clear communication is key. Practice explaining technical concepts in simple terms, as you'll need to help end-users who may not be as tech-savvy.
✨Show Your Customer-Focused Approach
Prepare examples that highlight your proactive, customer-focused approach to support. Think about times when you went above and beyond to resolve a ticket or assist a colleague, as this will demonstrate your commitment to excellent service.
✨Express Your Passion for Clean Energy
While it's not essential, showing enthusiasm for renewable energy can set you apart. Research the company’s mission and values, and be ready to discuss why you’re excited about contributing to a greener future through technology.
