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- Tasks: Be the go-to person for IT queries and resolve support tickets with a customer-first approach.
- Company: Join a renewable energy company committed to clean energy and sustainability.
- Benefits: Earn up to £35,000 with personal growth opportunities in a supportive team.
- Why this job: Make a difference in the renewable energy sector while developing your IT skills.
- Qualifications: Experience in a service desk role and strong troubleshooting abilities.
- Other info: Enjoy a dynamic work environment with a focus on clean energy initiatives.
The predicted salary is between 28000 - 42000 £ per year.
A renewable energy company in Farnham is looking for a 1st Line Support Engineer. In this role, you will be the first point of contact for IT queries, logging and resolving support tickets with a strong customer focus.
Candidates should have experience in a service desk role and possess excellent troubleshooting skills.
The role offers a salary of up to £35,000 and opportunities for personal growth in a supportive team dedicated to promoting clean energy initiatives.
First Line IT Support Engineer – Remote & On-site in Farnborough employer: Green Recruitment Company
Contact Detail:
Green Recruitment Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Line IT Support Engineer – Remote & On-site in Farnborough
✨Tip Number 1
Make sure you know your stuff! Brush up on common IT issues and troubleshooting techniques. Being able to talk confidently about your experience in a service desk role will really impress the hiring team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for IT queries, showing that you can handle calls and tickets with a friendly attitude is key. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Network like a pro! Connect with people in the renewable energy sector on LinkedIn. You never know who might have a lead on a job or can give you insider tips about the company culture.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace First Line IT Support Engineer – Remote & On-site in Farnborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service desk roles and troubleshooting skills. We want to see how your background aligns with the 1st Line Support Engineer position, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for IT support and clean energy initiatives. We love seeing candidates who are genuinely excited about the role and our mission.
Showcase Customer Focus: Since this role is all about being the first point of contact for IT queries, make sure to highlight any customer service experience you have. We’re looking for someone who can communicate effectively and resolve issues with a smile!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Green Recruitment Company
✨Know Your Tech
Brush up on your troubleshooting skills and be ready to discuss common IT issues. Familiarise yourself with the tools and software commonly used in service desk roles, as this will show your technical competence and readiness for the job.
✨Customer Focus is Key
Since you'll be the first point of contact for IT queries, demonstrate your customer service skills. Prepare examples of how you've successfully resolved issues for users in the past, highlighting your ability to communicate clearly and empathetically.
✨Research the Company
Take some time to learn about the renewable energy company and its initiatives. Understanding their mission and values will help you align your answers with what they’re looking for, showing that you're genuinely interested in being part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This not only shows your interest in the role but also gives you a chance to assess if the company culture and growth opportunities align with your career goals.
