At a Glance
- Tasks: Manage and engage with our vibrant Facebook community for Filipino parents.
- Company: Join a dynamic team dedicated to supporting Filipino parents online.
- Benefits: Hybrid work model, skill development, and a chance to make a real impact.
- Why this job: Shape a supportive space for parents and grow your community management skills.
- Qualifications: 2-3+ years in community management, empathy, and excellent communication skills.
- Other info: Be part of a creative team that values your contributions.
The predicted salary is between 24000 - 36000 Β£ per year.
We are seeking a passionate and empathetic Community Manager to become the heart of our growing online community for Filipino parents. This is a vital role for someone who is dedicated to building a safe, supportive, and thriving digital space where parents can connect, share, and learn.
You will be the guardian and champion of our primary Facebook Group, responsible for fostering engagement and ensuring a positive member experience. While your main focus will be on the community hub, you will also provide essential support to the wider social media team, contributing to content, reporting, and administration across all social channels.
Key Responsibilities- Facebook Group Management: Own the day-to-day moderation and health of our parenting-focused Facebook Group. Diligently review and approve new membership requests, capturing and analyzing key data from entry questions to understand our audience better. Actively engage with member posts and comments daily to spark conversations, provide support, and keep the community vibrant and active. Monitor all member-generated content to ensure it adheres to community guidelines, maintaining a safe and respectful environment for all.
- Community Insights & Reporting: Analyze member posts and discussions to identify key themes, user pain points, and emerging content opportunities. Compile and present regular reports on Facebook Group health and performance, including metrics like membership growth, engagement rates, and key discussion topics. Assist in generating performance reports for all other social media channels.
- Content & Social Media Support: Collaborate with the social media team to contribute fresh content ideas directly inspired by community conversations and trends. Assist with publishing and scheduling content across various social media channels, including the main Facebook Page. Handle various administrative tasks to support the wider social media team and ensure smooth campaign operations.
- 2-3+ years of experience in community management or social media, with a strong, demonstrated focus on managing and growing active Facebook Groups.
- A genuine interest and understanding of the Parenting and/or Health & Wellness space is essential. You must be able to connect with the audience authentically.
- Exceptional empathy and interpersonal skills, with a natural ability to engage and build trust with a diverse community of parents.
- Excellent written communication skills in both English and Tagalog.
- Highly organized and detail-oriented, capable of managing multiple tasks from real-time moderation to detailed reporting.
- Proactive and self-motivated, with a natural instinct for starting and nurturing conversations online.
- Make a Real Impact: Play a pivotal role in building a supportive and valuable resource that makes a positive difference in the lives of thousands of Filipino parents.
- Be the Heart of the Community: Your work will directly shape the culture, growth, and success of our most important digital asset.
- Grow Your Skills: Develop deep expertise in community management, a highly sought-after and rewarding specialty in the digital marketing landscape.
- Collaborative & Supportive Team: Join a dynamic team that values creativity, empathy, and teamwork, and where your contributions are highly valued.
Location: Makati, Philippines (Hybrid)
Community Manager (Parenting & Health) in London employer: Green Park Content
Contact Detail:
Green Park Content Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Community Manager (Parenting & Health) in London
β¨Tip Number 1
Get social! Engage with potential employers on platforms like LinkedIn. Comment on their posts, share relevant content, and show your interest in their work. This helps you get noticed and builds a connection before you even apply.
β¨Tip Number 2
Network like a pro! Attend industry events or online webinars related to community management and parenting. Meeting people in the field can lead to job opportunities that arenβt even advertised yet. Plus, itβs a great way to learn from others!
β¨Tip Number 3
Show off your skills! Create a portfolio showcasing your community management experience. Include examples of successful engagement strategies, reports, and any content you've created. This gives potential employers a taste of what you can bring to their team.
β¨Tip Number 4
Donβt forget to apply through our website! We love seeing passionate candidates who are eager to join our community. Tailor your application to highlight your empathy and understanding of parenting and health, as these are key to thriving in this role.
We think you need these skills to ace Community Manager (Parenting & Health) in London
Some tips for your application π«‘
Show Your Passion: When writing your application, let your passion for community management and the parenting space shine through. We want to see your genuine interest in creating a supportive environment for Filipino parents.
Be Authentic: Use your own voice in your application. Weβre looking for someone who can connect authentically with our audience, so donβt be afraid to share personal experiences or insights that relate to the role.
Highlight Relevant Experience: Make sure to showcase your experience in managing Facebook Groups or similar communities. We want to know how you've successfully engaged members and fostered positive interactions in the past.
Keep It Organised: Structure your application clearly and concisely. We appreciate attention to detail, so make it easy for us to read and understand your qualifications and enthusiasm for the role. And remember, apply through our website!
How to prepare for a job interview at Green Park Content
β¨Know Your Community
Before the interview, dive deep into understanding the Filipino parenting community. Familiarise yourself with common challenges parents face and current trends in parenting and health. This will help you connect authentically during the interview and show your genuine interest.
β¨Showcase Your Empathy
As a Community Manager, empathy is key. Prepare examples from your past experiences where you've successfully engaged with a community or resolved conflicts. Highlight how youβve built trust and fostered a supportive environment, as this will resonate well with the interviewers.
β¨Be Ready to Discuss Metrics
Since the role involves analysing community health, brush up on relevant metrics like engagement rates and membership growth. Be prepared to discuss how you've used data in previous roles to improve community interactions and what insights you gained from it.
β¨Bring Fresh Content Ideas
Think of some innovative content ideas that could engage the community. Whether it's a new discussion topic or a fun activity for parents, having these ideas ready shows your proactive nature and understanding of the community's needs.