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- Tasks: Assist customers with their pharmacy needs and provide exceptional service.
- Company: Join McCoig Pharmacy, a community-focused pharmacy in Croydon.
- Benefits: Competitive pay, employee discounts, and professional development opportunities.
- Other info: Enjoy a fun working environment with great career growth potential.
- Why this job: Make a difference in your community while gaining valuable experience in healthcare.
- Qualifications: Must have customer service experience and completed a Medicine Counter Assistant course.
The predicted salary is between 25 - 30 £ per hour.
An exciting new position for a Dispenser has arisen in the heart of the community of Croydon. McCoig Pharmacy, which is now part of the Green Light Healthcare group, is a community pharmacy that serves both our NHS and private patients. We are looking for a Dispenser to work closely with the Lead Pharmacist and the rest of the team to help us build on an already successful business.
The ideal candidate will be enthusiastic and hardworking, with excellent customer service skills and previous experience working in community pharmacy, having completed a Medicine Counter Assistant course. We offer a competitive salary, training, and a professional but fun working environment.
You will dispense items to customers, whilst maintaining customer records. Your main duties and responsibilities will include, but will not be limited to:
- Providing customers/patients with an exceptional service. This will include greeting them and dealing with their requests in an efficient manner and signposting where necessary.
- Providing customers with over the counter advice on the sale and supply of pharmacy only treatments.
- Using EPOS for sales and our PMR system for the pharmacy dispensary when needed.
- Maintaining safe operation and clean appearance by complying with organisation operational policies, procedures, and standards.
- Stock control and ordering.
- Updating job knowledge by participating in training opportunities as required by the company.
- Enhancing organisation reputation.
- General admin of daily business including cleaning, filing invoices, answering the phone etc.
To be considered for this position you must have a strong customer focus and previous customer service experience. In addition, you must possess the following key skills and qualifications:
- Data entry skills
- Strong organisational skills
- Excellent communication skills, both written and verbal
- Ability to work towards deadlines
- Good time-management skills
- Selling to customer needs
- Dependability.
Job Types: Full-time, Permanent
Pay: £12.21 per hour
Benefits:
- Additional leave
- Bereavement leave
- Cycle to work scheme
- Employee discount
- Employee stock ownership plan
- Employee stock purchase plan
- Profit sharing
- Sick pay
- Store discount
- Transport links
Experience: Pharmacy: 1 year (required)
Licence/Certification: NVQ level 2 dispensing or equivalent certificate? (required)
Work Location: In person
Medicine Counter Assistant in London employer: Green Light Pharmacy
Contact Detail:
Green Light Pharmacy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medicine Counter Assistant in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on McCoig Pharmacy and Green Light Healthcare. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Show off your customer service skills! Be ready to share specific examples of how you've provided exceptional service in the past. This is key for a role like a Medicine Counter Assistant.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Medicine Counter Assistant in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and pharmacy shine through. We want to see that you're excited about the role and ready to contribute to our community pharmacy.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in community pharmacy. Mention any specific skills or courses, like the Medicine Counter Assistant course, that make you a great fit for us.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your previous roles and responsibilities, especially those that relate to dispensing and customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Green Light Pharmacy
✨Know Your Stuff
Make sure you brush up on your knowledge of pharmacy practices and the specific duties of a Medicine Counter Assistant. Familiarise yourself with common over-the-counter treatments and how to provide excellent customer service, as this will likely come up during the interview.
✨Showcase Your Experience
Be ready to discuss your previous experience in community pharmacy. Highlight any relevant roles you've had, especially those that involved customer interaction or dispensing. Use specific examples to demonstrate how you’ve successfully handled customer requests or resolved issues.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member, focusing on how you would greet customers and provide them with advice.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This shows your interest in the role and the company. You could ask about the training opportunities available or how the team collaborates to enhance customer service.