At a Glance
- Tasks: Lead a dynamic hospitality team and ensure exceptional customer service every day.
- Company: Join the award-winning Green & Fortune, known for high-quality food and memorable experiences.
- Benefits: Enjoy up to 33 days holiday, staff discounts, and comprehensive health support.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in hospitality and a passion for customer service are essential.
The predicted salary is between 25000 - 29000 £ per year.
HOSPITALITY SUPERVISOR
We are excited to be recruiting for our exciting new contract and are looking for an exceptional Hospitality Supervisor to join the Green & Fortune team.
HOSPITALITY SUPERVISOR
We are excited to be recruiting for our exciting new contract and are looking for an exceptional Hospitality Supervisor to join the Green & Fortune team.
THE PERSON AND ROLE
We are looking for an experienced Hospitality Supervisor with a B&I background who is passionate about delivering exceptional customer service and leading high performing teams.
- Supervise the day to day hospitality operation, ensuring exceptional food, beverage and customer service standards.
- Support the management team in the delivery of meetings, conferences, hospitality services and events.
- Lead, motivate and support the front of house team, acting as the first point of contact during service.
- Meet and greet clients and guests in a professional and welcoming manner.
- Ensure all hospitality areas and service stations are presented to the highest standards.
- Ensure compliance with food safety, health and safety, allergen and company procedures.
- Support the training and development of new team members.
- Complete operational handovers, reporting any issues, successes and key business updates to the management team.
- Maker Benefits
- AVIVA Life Assurance - 2x your annual salary
- Pension Salary Sacrifice Scheme
- Company Sick Pay - Up to 5 days after 1 year of service
- Aviva Digi Care+ - Health checks, mental health and nutrition support, GP consultations, second medical opinions, legal and bereavement assistance, fitness programmes
- Staff Discounts - 50% off in our restaurant and 25% off at our cafés
- Holiday Allowance - Up to 33 days with length of service (an extra 3 days after 3 years and an additional 2 days after 5 years)
- Volunteer Day - One paid day off each year to support a community or charity of your choice
- Hospitality Essentials - Benefit Hub - Discounts on retail, groceries, gyms, and more
- Cycle to Work Scheme
- Generous Refer a Friend Scheme
- Learning & Development - Access to our learning portal and further education through apprenticeship programmes
- G&F Support Scheme
- Hospitality Action - Access to a confidential Employee Assistance Programme (EAP) a Little Bit About Us
At Green & Fortune, hospitality is at the heart of what we do.
Since 2008, we’ve grown into an award-winning independent company, delivering high-quality food, personal service, and memorable experiences across retail and events.
We operate five iconic London venues: Kings Place in Kings Cross, Sea Containers, Rose Court, One Southwark Bridge, and Central Hall in Westminster.
We care deeply about our people and our guests, and we look for individuals who share our passion for making customers happy.
Our organisation is committed to fostering a diverse, equitable, and inclusive workplace, encouraging individuals from all backgrounds to apply and join us in creating a vibrant and supportive environment.
We fully support individuals with disabilities throughout the recruitment process.
If you have a disability and require assistance, please contact our People team at people@greenandfortune. co. uk to discuss any necessary adjustments.
Please note that eligibility to work in the UK is required.
We appreciate every applicant who submits their CV; however, only successful candidates will be contacted.
Our ESG Commitment
We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities.
Caring for our people, our communities, and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.
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Hospitality Supervisor employer: Green & Fortune
Green & Fortune is an exceptional employer located in the vibrant Greater London area, offering a dynamic work environment where employee well-being is prioritised. With a strong focus on professional development and team training, employees are encouraged to grow within their roles while enjoying benefits such as company sick pay and exclusive discounts. Join us to be part of a supportive culture that values both personal and professional growth in the heart of the city.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Green & Fortune. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Green & Fortune
Don't be shy about reaching out to Green & Fortune directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Green & Fortune and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Green & Fortune
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
