At a Glance
- Tasks: Lead event operations, ensuring smooth coordination and excellent guest experiences.
- Company: Join Green & Fortune, a vibrant hospitality company known for exceptional food and innovative events.
- Benefits: Enjoy £14.50/h pay, discounts, holidays that increase with service, and wellness support.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
- Why this job: Be part of a passionate team creating memorable experiences in iconic London venues.
- Qualifications: No specific qualifications required; just bring your enthusiasm for hospitality and teamwork.
The predicted salary is between 28000 - 42000 € per year.
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This range is provided by Green & Fortune. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Events Supervisor - Job Description
Purpose of the role
To lead the operational delivery of events functions, ensuring seamless coordination, high standards of food safety and health & safety compliance, and excellent guest experiences. This role acts as a bridge between the Events Assistants and the Events Operations Manager, supporting team supervision, proactive planning, and live event execution with professionalism and initiative.
Reports to: Events Operations Manager
General Responsibilities
- Report for duty punctually in full uniform and maintain excellent personal hygiene and grooming standards
- Represent the company with professionalism
- Display a proactive, positive attitude with a clear passion for hospitality and guest service
- Foster strong working relationships with colleagues and other departments
- Provide courteous, friendly, and efficient service to guests always
- Maintain a clean, safe, and organized working environment
- Follow all company procedures regarding sickness, absence, timekeeping, and appearance
- Attend all briefings, training, and departmental meetings as required
Operational Leadership
- Oversee the daily setup, delivery, and breakdown of events and meetings in line with function sheets and SOPs
- Lead and motivate Events Assistants during setup, service, and breakdown to ensure efficient operations
- Act as the lead supervisor on events for up to 200 guests, ensuring smooth, timely, and high-quality service
- Read and interpret function sheets, and prepare accordingly for upcoming events by reviewing operational needs in advance
- Proactively check setup accuracy and venue readiness the day before major events
- Conduct pre-event briefings for the events team, outlining expectations, responsibilities, and timelines
- Delegate tasks clearly and monitor performance throughout the shift, offering support and coaching where needed
- Lead by example on the floor, delivering excellent service and stepping in to resolve guest issues or complaints professionally
- Liaise with the kitchen and chefs to ensure food service aligns with timings and guest expectations
- Ensure guest areas are always clean, presentable, and well-stocked
- Ensure all events and meeting areas comply with health & safety and food hygiene regulations
- Promote food safety best practices among the team, ensuring due diligence is maintained
- Report any incidents, equipment issues, or safety concerns promptly
- Monitor the handling, setup, and breakdown of furniture and service equipment
- Report damages or shortages of materials and ensure proper storage after events
- Assist in beverage stock control and support accurate stocktaking as needed
- We pay beyond London Living Wage - £14.50/h
- 50% discount in our restaurant and 25% off at our cafes
- Holidays increase with the length of service.
- Company Sick Pay
- Loyalty bonuses in line with the length of service.
- One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back.
- Retail, Grocery and Gym Discounts
- Cycle to Work Scheme
- Refer your friend scheme.
- Learning and Development Portal and further education with apprenticeship programs
- G&F Support Scheme
- WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members
- Hospitality Action - Access to a confidential Employee Assistance Programme (EAP)
Green & Fortune is a vibrant, award-winning independent hospitality company with creativity at its core. Since launching in 2008, we’ve built a strong reputation for delivering exceptional food, innovative events, and outstanding customer experiences across both retail and events.
Our portfolio spans five iconic London venues: Kings Place in King\'s Cross, Sea Containers, Rose Court, One Southwark Bridge on the South Bank, and Central Hall in Westminster. Across these locations, we operate restaurants, cafés, staff dining facilities, and events spaces that reflect our fresh and forward-thinking approach to hospitality.
Hospitality is in our blood, and people are at the heart of everything we do. We’re passionate about building teams who genuinely care—individuals who are committed to creating memorable experiences and making our customers happy.
If this position seems suitable for you, do not hesitate to get in touch to receive the full job specification for the role .
Our organisation is committed to fostering a diverse, equitable, and inclusive workplace, encouraging individuals from all backgrounds to apply and join us in creating a vibrant and supportive environment. We fully support individuals with disabilities throughout the recruitment process. If you have a disability and require assistance, please contact our People team at to discuss any necessary adjustments. We appreciate every applicant who submits their CV; however, only successful candidates will be contacted.
Please note that you must be eligible to work in the UK.
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#J-18808-LjbffrEvents Supervisor in London employer: Green & Fortune
Green & Fortune is an exceptional employer that prioritises the well-being and development of its team members. With competitive pay above the London Living Wage, generous discounts, and a commitment to employee growth through training and apprenticeship programmes, we foster a vibrant work culture that values creativity and collaboration. Our diverse and inclusive environment, coupled with unique benefits like community volunteering days and comprehensive support schemes, makes us a rewarding place to build a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Events Supervisor in London
✨Tip Number 1
Familiarise yourself with the specific venues operated by Green & Fortune. Understanding their unique characteristics and the types of events they host will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Highlight any previous experience you have in event management or hospitality, especially in supervisory roles. Be ready to discuss specific examples where you've successfully led a team or resolved guest issues, as this will showcase your leadership skills.
✨Tip Number 3
Network within the hospitality industry, particularly with professionals who have worked at Green & Fortune or similar venues. Attend industry events or join relevant online groups to make connections that could provide insights or referrals for your application.
✨Tip Number 4
Prepare to discuss your approach to health and safety compliance in an event setting. Given the emphasis on food safety and guest experience in the job description, being able to articulate your understanding of these areas will set you apart from other candidates.
We think you need these skills to ace Events Supervisor in London
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Events Supervisor position. Understand the key responsibilities and required skills, such as operational leadership and guest service excellence.
Tailor Your CV:Customise your CV to highlight relevant experience in event management, team supervision, and customer service. Use specific examples that demonstrate your ability to lead events and ensure high standards of service.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and your proactive attitude. Mention how your previous experiences align with the responsibilities outlined in the job description, particularly in leading teams and ensuring guest satisfaction.
Highlight Relevant Skills:In your application, emphasise skills that are crucial for the role, such as communication, organisation, and problem-solving. Provide examples of how you've successfully managed events or resolved guest issues in the past.
How to prepare for a job interview at Green & Fortune
✨Show Your Passion for Hospitality
During the interview, express your genuine enthusiasm for the hospitality industry. Share specific experiences where you went above and beyond to ensure guest satisfaction, as this role requires a clear passion for creating memorable experiences.
✨Demonstrate Leadership Skills
As an Events Supervisor, you'll need to lead a team effectively. Prepare examples of how you've successfully motivated and managed a team in previous roles, highlighting your ability to delegate tasks and support colleagues during busy events.
✨Know the Company and Its Values
Research Green & Fortune and understand their mission and values. Be ready to discuss how your personal values align with theirs, especially regarding teamwork, creativity, and customer service, which are central to their operations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-time situations. Think of scenarios where you had to handle guest complaints or manage unexpected challenges during events, and be prepared to explain your thought process and actions.
