At a Glance
- Tasks: Support daily operations and ensure exceptional guest experiences across various restaurant outlets.
- Company: Join a vibrant team at Green & Fortune, known for its inclusive culture.
- Benefits: Enjoy discounts, loyalty bonuses, paid volunteering days, and professional development opportunities.
- Other info: Diverse workplace with excellent growth potential and support for all candidates.
- Why this job: Lead a dynamic team and make a real impact on guest satisfaction and operational excellence.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 30000 - 40000 € per year.
We are looking for an experienced Assistant General Manager (Maternity Cover) to support the General Manager in overseeing the day-to-day operation across the Restaurant, Private Dining Rooms, Concert Bar and Café, ensuring exceptional guest experience, strong commercial performance and operational excellence.
Operations
- Support the day-to-day running of all restaurant outlets, ensuring service standards, guest satisfaction and operational readiness are consistently achieved.
- Lead from the floor during busy services, VIP visits and operational challenges, supporting teams to deliver exceptional experiences.
- Oversee bookings, guest notes, reservations and operational systems to ensure smooth service flow and team preparedness.
- Work closely with kitchen, bar, café and events teams to ensure seamless coordination across all services.
People
- Support recruitment, onboarding and development to maintain strong team performance and service standards.
- Deliver on-the-floor coaching, team briefings and ongoing training focused on service, product knowledge and guest care.
- Assist with rota planning, labour allocation, absence management and performance reviews.
- Lead by example, promoting company values, professionalism and teamwork.
Financial Performance
- Support labour forecasting and rota management to achieve budget targets and operational efficiency.
- Respond to sales fluctuations, balancing labour costs while protecting guest experience.
- Support stock management and stock takes to improve control and minimise variances.
- Drive spend-per-head, covers and service efficiency in collaboration with operational and sales teams.
Communication & Collaboration
- Promote strong communication and teamwork across all departments and shifts.
- Lead and participate in service briefings to ensure teams are aligned on bookings, events and guest expectations.
- Work closely with senior operational teams to coordinate covers, timings and service delivery.
- Review service performance and support continuous improvement through feedback and post-service reviews.
What do you get in return?
- Company Sick Pay
- 50% discount in our restaurant and 25% off at our cafés
- Holidays increasing with length of service
- Loyalty bonuses in line with the length of service.
- One paid day off each year to get involved in any community or charity volunteering activity of your choice as we believe in the power of giving back
- Retail, Grocery and Gym Discounts
- Cycle to Work Scheme
- Refer your friend scheme
- Learning and Development Portal and further education with apprenticeship programs
- G & F Support Scheme
- Hospitality Action - Access to a confidential Employee Assistance Programme (EAP)
Green & Fortune is committed to fostering a diverse, equitable, and inclusive workplace. We encourage applications from individuals of all backgrounds and fully support candidates with disabilities throughout the recruitment process. If you require any adjustments, please contact our People team at people@greenandfortune.co.uk.
Assistant General Manager employer: Green & Fortune
Green & Fortune is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where teamwork and communication thrive. With benefits such as generous discounts, loyalty bonuses, and a commitment to community involvement, employees are encouraged to develop their skills through ongoing training and apprenticeship programmes. Located in a vibrant area, this role provides the opportunity to lead a dynamic team while ensuring an outstanding guest experience in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Assistant General Manager role.
✨Tip Number 3
Show off your people skills! As an Assistant General Manager, you'll be leading teams and ensuring guest satisfaction. Be ready to share examples of how you've successfully managed teams or resolved conflicts in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the position.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Assistant General Manager role. Highlight your experience in overseeing operations, leading teams, and ensuring guest satisfaction to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about hospitality and how your previous roles have prepared you for this position. Don’t forget to mention any specific achievements that demonstrate your operational excellence.
Showcase Your People Skills:Since this role involves supporting recruitment and team development, make sure to highlight your experience in coaching and mentoring staff. We want to see how you lead by example and promote teamwork in your previous positions.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Green & Fortune
✨Know the Operations Inside Out
Familiarise yourself with the day-to-day operations of a restaurant, café, and bar. Understand how each outlet functions and be ready to discuss how you would ensure exceptional guest experiences and operational excellence.
✨Showcase Your People Skills
Prepare examples of how you've successfully led teams in high-pressure situations. Highlight your experience in coaching and developing staff, as well as how you promote teamwork and professionalism.
✨Demonstrate Financial Acumen
Be ready to talk about your experience with labour forecasting, stock management, and driving financial performance. Discuss specific strategies you've used to balance costs while maintaining a high level of guest satisfaction.
✨Emphasise Communication and Collaboration
Think of instances where you've improved communication across departments. Be prepared to share how you’ve led service briefings and coordinated with various teams to enhance service delivery and guest expectations.
